By Jim Shimabukuro
Editor
Harry Keller raises some hot issues in his comment on “Attrition in MOOCs: Is It a Problem or an Advantage?” The good news is that most are attributable to course design, which exposes a critical difference between traditional and blended courses, on the one hand, and online courses and MOOCs, on the other. In contrast to a series of teacher-led onground classes, an online course is more like a pattern of codes in a complex software program.
As such, it shares a trait common to all programs, and that’s bugs. In other words, it’s a perpetual work in progress. It’s never completely free of bugs. In fact, you don’t know what the bugs are until users expose them or bring them up. To make matters even worse, some of the bugs are intermittent, lying dormant for weeks or months and suddenly popping up when least expected.
This is where debugging in the form of creativity and problem solving enters the picture. In short, setting up an online course is just the beginning of a long-term commitment to debugging and improving the “code” until the course does what it’s supposed to. It’s not a matter of a semester or two but years, and the process is open-ended, never ending.
This means that abandoning a MOOC or online course because it fails in the first go around is like expecting a software program to work perfectly the first time it’s used. It’s never going to happen.
A great online course is great because it’s always evolving even after many years. It never stops growing and changing. By the same token, a poorly designed course can only get better IF the debugging is effective. Thus, teachers, students, and administrators really need to be patient and give the process a chance to evolve. Continue reading
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