‘Digital_Nation’ – Two Reviews

encounters80Introduction: This encounter was suggested by Lynn Zimmerman in an email message to Jim Shimabukuro. It is based on Rachel Dretzin and Douglas Rushkoff’s Frontline special, “Digital_Nation: Life on the Virtual Frontier,” published in video format on 2 Feb. 2010. Jessica Knott and Jim have responded to the 90-minute online program with the articles below. All are invited to comment.


Digital Nation – Geeks May Be Normal, but Are They Listening? by Jessica Knott: With technology comes responsibility. Be it a conference back channel or a course lecture, expectations for use must be set and outcomes made explicit. Ample opportunity for exploration and self-reflection is crucial in any learning environment, and technology can facilitate this in ways that were impossible even 15 years ago. It is important, however, not to lose ourselves in the technical abyss. We are not educators of technology, we are educators harnessing technology. [click here to read the full article]


‘Digital_Nation’ – A Digital_Dud by Jim Shimabukuro: In the end, after 90 minutes, I had the kind of “Huh?” moment that comes after I’ve watched a video out of sequence with key scenes omitted. I must’ve missed something because that couldn’t be all there was. [click here to read the full article]

Social Networking for Academics: An Interview with Ijad Madisch, CEO of ResearchGATE

Stefanie PankeBy Stefanie Panke
Editor, Social Software in Education

ResearchGATE was founded in May 2008. The platform aims to create an international network of scientists and has been quite successful so far. ResearchGATE has 250,000 members worldwide and grows with a rate of approximately 1000 new member registrations daily. The features are targeted to a scientific audience, for instance, supporting the “self-archiving” of publications.

For ETC Journal, I interviewed Dr. Ijad Madisch, the platform’s co-founder and CEO. Ijad spends most of his time in Boston, where he works as a radiology researcher at the Massachusetts General Hospital of Harvard Medical School. He studied medicine and computational science at the German University of Hannover and the Harvard University in Boston. He received a summa cum laude for his doctoral thesis on virology and was awarded the 2008 doctoral research award from the University of Hannover.

The interview offers a look behind the scenes of a social networking start-up.

Dr. Ijad Madisch, co-founder and CEO of ResearchGATE

SP: Please describe the purpose and main idea of ResearchGATE. Does the character of the Web site reflect the academic background of its founding fathers?

IM: ResearchGATE – scientific network is a custom designed online platform and community where researchers and scientists connect with each other to communicate and collaborate: increasing efficiency, interdisciplinary collaboration and the overall effectiveness of research. The academic background of the founders was the driving influence for the Web site. As active researchers, scientists, and programmers we were seeing how the concepts of web 2.0 were changing the way we use the Internet, and we wanted to apply this to the world of science where we felt there was an opportunity to build a new kind of online science community.

SP: How has the platform evolved over time? What were important milestones?

IM: By listening to the needs of researchers and scientists, the platform has evolved to be a dynamic and active community with over 250,000 members. Important milestones include Self-archiving and supporting the open access movement, the Research and Science Job Board and our last innovation, a community generated Research blog, which comes with a new concept, so-called “microarticles.”

SP: How does social networking in general and ResearchGATE in particular fit into your everyday working routine? Has it changed your approach to teaching and/or research?

IM: Social Networking is both a part of my daily life as a researcher and doctor. I can find collaborators easy and fast by searching for individuals with specific research skills. This allows me to be efficient in keeping up with researchers and colleagues in and around my field, and I am able to easily search for papers and articles that are relevant and current. Social networking allows me as a teacher and researcher to manage literature, to make contacts in my field, to join online discussion groups and to discuss lecture topics with a student group.

SP: Who are the typical users of ResearchGATE? What are the benefits for teachers and students?

IM: Our typical user is someone who is involved in some aspects of research, be it academia or corporate. If we focus on the educational context, benefits for teachers and students include: custom built semantic search, literature organization, suggestions for relevant papers and contacts to subject experts, the ability to form specific discussion groups, share documents online, access full-text papers that have been self-archived by other ResearchGATE users, keep up to date with science through our news site.

SP: What should be my first steps to get involved? Can you describe a beginner’s scenario and the pathway to becoming an expert user of academic networking?

IM: Let me give you a brief overview, those interested in more detailed information should check out the ResearchGATE Help.

Obviously, the first step is to sign up for an account on ResearchGATE. All you need is an email address. Then, fill out your profile information, including a list of publications, associations and research interests. A good way to create more interest in your profile page and increase the visibility of your academic achievements is to self-archive your published papers. One you have done that, it is time to show and tell: Add other community members as personal contacts and invite your colleagues to join you on ResearchGATE. To find new contacts, join groups and participate in discussions which are relevant to your field of research. In addition, you can search for relevant papers and add them to your online library where you can efficiently manage literature. The next step of community building is to create your personal ResearchGATE blog to share your ideas, comments, experiences and science news with your followers or try our new feature and write microarticles about your published work.

SP: ResearchGATE is quite unique in its support of the open access movement. Can you describe how specifically the platform’s open access components work?

IM: ResearchGATE encourages members to support the OA movement by self-archiving their published work through a simple process of uploading a full-text version of their paper. This is part of the “Green Route to Open Access” as many publishers allow authors to self-archive a version of their work on a personal Web page. Each ResearchGATE member profile acts as a personal Web page. This makes the open access publishing being in accordance to publishers’ guidelines. As well, our self-archiving platform is connected to Sherpa Romeo, which will automatically list the self-archiving guidelines for the specific journal the member’s work appears in.

SP: Why is open access important to you as a medical researcher?

IM: Open access is extremely important to me as a medical researcher – often important papers require expensive subscriptions to online publishers. Depending on the institution you’re associated with, you may or may not have access to these papers. I think the kind of information that is held in research papers should be easily accessible especially in the medical field where doctors and researchers need to be aware and up to date on the latest theories and findings.

SP: How do you foster interaction with the members of the ResearchGATE community?

IM: First, we are encouraging members to join groups and discussion related to their research – ResearchGATE automatically recommends groups that might be relevant to the individual user. Second, we support discourse by providing members with the option of starting a personal blog and involve themselves in discussion on other members’ blogs. Our users can upload and share research findings and results, and they will receive personalized recommendations to check out resources provided by other members who work in the same field or have similar interests.

SP: Let’s talk about your business model. So far, is ResearchGATE a success?

IM: ResearchGATE is a great success for us so far. Our business model is based on slow but steady growth. It is important to us that areas of revenue are aligned with the community goals. We are focusing right now on the career section: job market information, job opening alerts, résumé postings, etc.

SP: When you look back on almost 20 months of running an academic social networking platform, what are your personal lessons learned? Would you do it again?

IM: First, business is about friendship: Don’t believe that your friends can’t empower you. Friends give more honest advice than consultants, support your cause with greater passion than any employee, and are more likely to tell you when you screw up than any business partner.

Second, if you have a clear goal, you’re more likely to reach it: Don’t get distracted by the bumps along the road but focus on the big picture. What is it that you really want to accomplish? Once you’ve set your mind on something, you’re halfway there.

Third, the wisdom of the crowds is more powerful than you are: It’s easy to think that you have some unique intellect that’s given you an answer the rest of the world disagrees with, but chances are, you’re just wrong. When groups of intelligent, dedicated people focused on the topic at hand build a consensus, chances are they really have arrived at the best decision, even if it’s not the one you would otherwise make.

Fourth, embrace community and listen: Too often companies and their employees boast about how customer-centric they are, but they really aren’t. If the customer is the cornerstone of your company – as they should be – you should be building a community among your customers that enables them to influence product development. Let them lead your company as if each customer is a key executive.

Would I do it again? I would absolutely do it again!

Learning Styles and the Online Student: Moving Beyond Reading

Lynn ZimmermannBy Lynn Zimmerman
Editor, Teacher Education

In his January 30, 2010 article, Reading Ability As a ‘New’ Challenge for Online Students, Jim Shimabukuro focused on the connection between reading skills and the online environment. As a teacher educator, this issue is one of my concerns about online education.  In today’s online environment those who communicate and process well by reading and writing are at a definite advantage, while students who learn and process in other ways may not adapt as easily. As Jim pointed out – reading is more than being able to decode and comprehend words. Therefore, if we want to meet the learning needs of all students, we have to take different ways of learning and processing into account, and use a variety of strategies and techniques to promote learning (see Howard Gardner’s webs site about Multiple Intelligences http://www.howardgardner.com/MI/mi.html or the Illinois Online Network’s page called Learning Styles and the Online Environment at http://www.ion.uillinois.edu/resources/tutorials/id/learningStyles.asp )

Part of the answer is having technology that will handle audio and video, which can be a challenge. For example, this semester I am teaching a class online that I usually teach as a hybrid. There is a video clip that I usually show my students and after determining that I would not be infringing copyright, I enlisted the aid of our AV people to put the clip into a format that my online students could view. It works great if you are using one of the computers in their computer lab. However, for some reason that no one can pinpoint, the link will not work properly everywhere. On the computer in my office on campus, I get audio only. At home, I get nothing. My students are supposed to watch this clip next week and I have no idea how many of them will actually be able to view it, despite the best efforts of our AV people to make it available in a variety of formats.

On a more positive note, I did have success using Adobe Presenter to record audio onto the PowerPoint presentations that the students will view. In this way, those who prefer to listen can do that and those who prefer to read can read the notes that are part of the presentation. I also located some YouTube videos that I assigned instead of readings on a couple of topics.

However, I have not yet come up with a plan for the students’ being able to produce audio or video clips instead of writing. There are options, of course, but again access to technology can be an issue. I considered asking students to upload an audio or video file as one assignment, but rejected that idea because of the possible problems with technology. I want the students to spend time on the content, not on learning new technology. The best scenario, as far as I’m concerned, would be to have one or two synchronous online discussions using Skype, or similar technology so that students could talk to one another. Maybe next, I can develop something along that line.

To be most effective as a learning tool, online technology has to evolve to the point that students can readily use the skills they already have in addition to (perhaps, while learning) these new skills.

While I agree with Jim,  that “the reading tasks online are therefore a significant departure from the traditional, and they require a whole new set of skills,” I think we need to look at the issue from another direction, too. To be most effective as a learning tool, online technology has to evolve to the point that students can readily use the skills they already have in addition to (perhaps, while learning) these new skills. Otherwise, rather than being an educational equalizer, the online environment will be just another way that we sift and sort students. We will lose those who can’t adapt easily, and we will be educating only those who can.

Social Networking: Weaving the Web of Informal Ties

Stefanie PankeBy Stefanie Panke
Editor, Social Software in Education

The term networking describes the behavioral patterns that people display to gain, maintain and make use of social relationships in a professional context. The relevance of the concept has increased in recent years due to its ascribed positive effects on individual career paths. Online social networking aims to strengthen informal ties, even within formal settings. These informal connections may ease the stress and stiffness of work-related tasks. People who are part of the informal social network provide resources or further contacts, and reciprocal advantages emerge among the networkers. Examples include simplifying workflows (“cutting through the red tape”), passing on strategic information and mentoring network members in their professional development.

Whereas networking traditionally takes place during conference breaks, in the office’s kitchenette or at the water dispenser, nowadays more and more business contacts are established online. “Social Networking once meant going to a social function such as a cocktail party, conference, or business luncheon. Today, much social networking is achieved through Web sites such as MySpace, Facebook, or LinkedIn” (Roberts & Roach, 2009, pp. 110-111)

For the majority of students the profile in a social networking community is a natural part of their everyday communication portfolio – just as indispensable as the cell phone or e-mail address.

Since student life is to a great and increasing degree mediated through social networking platforms, academic teachers can hardly ignore these environments.

Platforms such as MySpace and Facebook are likely to attract more student attention than the university’s learning management system. These “social” Web portals form a widely accepted virtual meeting point to deal with the social components of campus life.

This new gathering point challenges academic teachers to find a personal strategy for dealing with social networking sites. Should teachers leave the social networking playground to students or should they actively engage in social networking practices to open up a new communication channel with their students? What platforms are out there to choose from, what appeals to their respective target group and what are the prospects and problems of these Web sites?

Examples

In general, all social networking Web sites are used to organize social contacts online. However, networks differ in their character, which depends on the applications offered, the conventions of use and the kind of relationships displayed in the network. Depending on the character of the site, the member profile page highlights specific aspects of the user’s personality and interests and mediates how he or she interacts with other members. For instance, Facebook, which targets mainly students, features a high amount of informal communication and games, differing in this respect from the platform LinkedIn, which is particularly focused on professional contacts and thus features business recommendations and testimonials. There are numerous social networking sites, which differ greatly in their focus and reach. The following examples are either widely used or specifically target an academic audience:

Facebook: Founded in 2004, the platform has 300 million active users per month. Originally, Facebook was accessible for a limited target group. Until September 2006, users needed the e-mail address of a university to register. Still, students are the dominant member group, though other segments are picking up.

LinkedIn: Since its launch in 2003, the network has attracted 50 million users worldwide. The Web site allows registered users to maintain a contacts list with trusted business acquaintances (so called connections). For student supervisors it is a helpful tool to provide recommendations and support graduates entering the job market.

NING: In this Web community, groups can create and manage their own social network. Ning was launched in October 2005 and has more than 1.6 million members. Examples for e-learning related networks are the AACE Connect community organized by the Association for the Advancement of Computing in Education (AACE) or the Special Interest Group Evaluation of Learners’ Experiences of E-Learning (ELESIG).

MySpace: Since its launch in 2004, the music community and other interest groups continue to heavily use MySpace. Each month 125 million users worldwide log in to their account, search for songs, bands and tour dates, add contacts and post their own photos and videos. Users may continue to access MySpace for political happenings such as the last presidential election or healthcare bill. A rubric dedicated to education and the organization of school events is MySpace School.

ResearchGATE was founded in May 2008. The platform aims to create an international network of scientists and has been quite successful so far. ResearchGATE has 180,000 members worldwide and grows with a rate of approximately 1000 new member registrations daily. The features are targeted to a scientific audience, for instance, supporting the “self archiving” of publications.

scholarz.net has been in existence since 2007 and has approximately 3000 members. The site is a mixture of citation management tool, search engine and meeting point for  scholars. The start-up was originally a research project at the German University of Würzburg. The academic background along with its advertisement free environment adds to the credibility of the site. In the future, their business model foresees member fees.

Prospects

An important part of the university experience is building personal relationship networks. Contacts with fellow students are constantly negotiated, evaluated and maintained collaboratively. Whereas common activities strengthen relationships, inactivity renders them fragile or stagnant at best. Communicating through social networking pages is a means to foster and deepen interpersonal contacts. At this, users are by and large not attracted by the anonymity of the WWW. Despite the potential of global networking, a major amount of contacts maintained through social networks mirrors local binds and relationships to friends, study peers or working colleagues (Livingstone, 2008).

A heavily cited advantage of engaging in social networks goes back to the work and writings of Granovetter (1974). According to the researcher, strong social ties towards friends, neighbors or family members are less relevant for finding a job or choosing a career path than indirect or transient contacts (weak social ties). Social networking platforms make it easier to find indirect connections through visualizing second and third degree contacts. Thereby, one can, with little effort, leverage these contacts and make them a part of one‘s personal network. Plus, the profile page in a social networking site starts to replace the personal homepage. It opens up an easy way to gain experiences in designing Web pages and putting together references and other CV information.

All in all, social networking platforms can be seen as relationship management tools that answer everyday questions of student life. When again is the birthday of my new pal from the introductory course? How can I reach the members of my study group? Short status messages allow for easy navigation in one’s own social network, track activities and keep up to date.  Although students use networks such as Facebook chiefly for informal communication, organizing learning activities is in many cases a sidekick to simply having fun.

Problems

The ubiquitous presence of social networking sites in campus life can develop an unwelcomed dynamic. As a matter of principle, the nature and amount of personal information displayed online should be a personal decision by the individual student. But when all fellow students, the tutors and even the teacher meet on facebook, how can one afford to stay behind? Once a member, the student has to cope with the continuous stream of information. Do I have to react to every short message? Should I also become a member in this new learning network? How many online identities can I manage at a time? The pressure and urge to be ubiquitously present and constantly online can turn out to be detrimental to a student’s learning experience.

The unchecked and uncontrollable aggregation of data and the potential for commercial leverage of member profiles are two central points of criticism when it comes to social networking. Different providers follow specific business models, e.g., collecting fees for special services or unlimited storage, advertising general and personalized products based on information in the members’ profiles.

The close interplay between the social networking profile and the person’s relationship management results in a state of dependence towards the provider. What happens when the provider changes the terms of use? Facebook, for example, introduced in 2006 the feature “Newsfeeds.” Many users protested against this decision that created more transparency and awareness of personal information (Boyd, 2008). In the end users can only choose between the two options of accommodating or leaving the platform altogether.

Likewise, the postings and comments of other users, which are displayed within one’s own profile, result in a loss of personal control. Each online identity needs continuous maintenance to be free of spam and other unwanted pictures, games or comments. This upkeep is particularly important since employers increasingly use the Internet for background checks.

Teaching and Learning Scenarios

  • Coordination: Several academic teachers started using Facebook as a tool for working together with colleagues, tutors, research assistants and students. The short messages and status notifications are ideal for arranging duties and coordinating cooperative tasks. As Sara Dixon from the department of psychology at St. Edward’s University puts it: “It is so fast . . . . They check their facebook profile more often than their email account.” The Creative Writing Network on Facebook is a collection of teaching material shared between academics. As the profile page says: “It’s a place to share book and article titles of craft criticism, announce events related to teaching creative writing, and discuss issues in our field.”
  • Narration: Brown & Donohue (2007) describe the use of social networking portals in literature studies. When discussing fictional characters in the classroom, a character specific MySpace-profile offers the link to a context students are familiar with:  “[…] it can be useful to ask what that character’s MySpace page might look like — what might such a character include in their ‘Interests’ or ‘About Me’ section? The MySpace template offers students a way to talk about identity construction in familiar ways.”

Alumni: The German university RWTH Aachen uses the platform XING as a tool to support alumni. The alumni group was established in October 2004 and now has 9000 members. Another example is the facebook group from Thomas College or the University of California group on MySpace.

  • Lectures: The media informatics work group of Prof. Oliver Vornberger from the German University of Osnabrück has developed a plug-in for Facebook called social virtPresenter. It allows the distribution of lecture recordings via the social networking site. This supports social navigation through the lecture contents.

Conclusions

Whether or not academic teachers choose to create personal social networking profiles and the degree to which they make use of it is a personal decision, one that cannot be made unambiguously from a pedagogical point of view. Mazer et al. (2007) researched the influence of teachers’ Facebook profiles on student motivation, learning behavior and learning climate. In addition, students were allowed to comment on how appropriate they perceived the teachers’ Facebook profiles. Despite positive effects on student motivation in the experimental setting, the majority of subjects surveyed reported that an in-depth teacher profile appears to them as “unprofessional.”

Since student life is to a great and increasing degree mediated through social networking platforms, academic teachers can hardly ignore these environments. Knowledge and personal experience can help instructors to facilitate media competence, critical reflection and responsible use of social networking tools among students. Whenever an openly accessible Web site becomes part of the official learning environment, teachers have a certain responsibility for the way students present themselves and interact with each other online. If open social networks are to be used, it makes sense to develop a respective “netiquette.” Furthermore, teachers need to create awareness of privacy settings.

Social networks with an academic focus, such as ResearchGATE or scholarz, offer the advantage of features that are tailored to the target group of researchers and students. They offer options to manage citations, post presentations and articles, and support educational activities. This makes them a good starting point for teachers to get into social networking.

Online Multimedia: Italian Imperialism

Accessibility 4 All by Claude Almansi

Italian bill on multimedia services

The Italian parliament is presently examining a government proposal of a decree that would modify the law on TV and radio towards the implementation of  “Directive 2007/65/EC [Webcite archived version] of the European Parliament and of the Council of 11 December 2007 amending Council Directive 89/552/EEC on the coordination of certain provisions laid down by law, regulation or administrative action in Member States concerning the pursuit of television broadcasting activities.”

The human-readable “schede di lettura” (reading notes) of the Camera dei deputati (Lower House) are available online [Webcite archived version]. The actual bill in legalese has not been officially published online, but an unofficial scan of a fax version is available from several sites, e.g., mcreporter.info/documenti/ac169.pdf (3.7 MB).

Online video = television

While the EU directive’s purpose is to take into account new on demand television offers, the definition of multimedia services in article 4 of the Italian bill also equates Web sites/platforms that offer online video to multimedia services subject to the same obligations stipulated by the bill as television broadcasters, unless their use of video is merely “incidental.” Among these obligations: editorial control, which means – in the case of web sites/platform offering videos – provider’s liability.

Jurisdiction

Article 2 of the Italian bill stipulates that media service providers – including sites/platforms hosting videos in a “non incidental” way, see above – situated in Italy are subject to Italian jurisdiction, i.e., to the bill. The bill’s definition of “situated in Italy” includes media service providers:

  • whose main seat is in Italy, even if editorial decisions are taken in another State of the EU
  • whose main seat is in Italy, even if service decisions are taken in another State of the EU
  • who use an earth-satellite up-link based in Italy

Moreover, article 3, about cross-border broadcasting, of the Italian bill stipulates that Italy  can ask, at the request of EU members, for the block of broadcasts from non-EU countries for motives of:

  • public order
  • protection of public health
  • safeguard of public safety, including national defense
  • consumers’ and investors’ protection

and impose a fine of Euro 150.00 – 150’000.00 if the non-EU provider does not comply with the blocking demand.

Paradox of timing restrictions for adult (pornographic, violent) content

One of the paradoxes of considering sites/platforms that offer videos as televisions subject to the bill appears in its article 9, about the protection of minors. This article stipulates that adult (pornographic or violent) content cannot be broadcast between 7 am and 11 pm.

As to the absurdity of applying such a timing limitation to videos offered on the web, see Kine’s ironic remark in the discussion Decreto Romani – Stop ai film vietati in TV e sul Web [Webcite archived version] started Jan. 21, 2010: “Come sarebbe anche al WEB scusa? Non [l]i guardo i film su youjizz dalle 7 alle 23?” (“What, also on the WEB? Can’t I watch videos on youjizz from 7 am to 11 pm?”)

Threat to accessibility

The Italian bill creates a similar absurdity for accessibility: it keeps the EU directive’s audiodescription and  captioning requirements for TV, but it threatens the possibility to use Web sites / platforms offering videos by submitting them to the same  conditions as TV channels. And even if a text-only offering of information and knowledge will pass automated accessibility tests, multimedia is a very important part of real accessibility for all.

The paradox here is that Italy has probably the best legal tools for furthering computer accessibility in EU, and maybe in the world, and actually works at implementing them. See the accessibile.gov.it site of the official observatory for accessibility in the public administration, which recently published Roberto Ellero’s tutorial on Accessibilità e qualità dei contenuti audiovisivi [Webcite archived version]  (Accessibility and quality of audiovisual content).

This tutorial fully integrates a text part and a video provided with Italian and English subtitles:

Webmultimediale

In the text part, Roberto Ellero refers to several pages of www.webmultimediale.org, the main site of  Webmultimediale, a project he founded for the study of online multimedia, and in particular of how the accessibility requirements for online multimedia can be a stimulus for creativity and a great help in education because these requirements also cater to various learning styles.

Webmultimediale is among the projects directly threatened by the bill’s equating of online videos with TV offerings. Not only does its www.webmultimediale.org site make a “non incidental” use of video, but it also has an open video hosting part, www.webmultimediale.it, where people upload their videos with a time-coded transcript in order to caption them. No way either could be maintained if the bill passes. Which means that Roberto Ellero’s tutorial on Accessibilità e qualità dei contenuti audiovisivi [Webcite archived version], commissioned by the government’s Observatory of accessibility in the public administration, would be severely maimed.

I happen to participate in the Webmultimediale project. The jurisdiction conditions in the bill made me think of a discussion about Web accessibility Roberto and I animated at the end of last November. Roberto lives in Venice; I, in Geneva. The discussion venue was the Instructional Technology Forum mailing list, based at the University of Georgia (US) but with subscribers from all over the world, and how we all used variously hosted e-mail accounts. So where were “editorial” decisions made, in so far as there were any? Were they made, e.g., when I embedded a California-hosted YouTube video, made by Roberto in Venice, in the Florida-hosted wiki that we used for background material and, later, to gather the discussion threads? Under what jurisdiction did I do that?

Threat to education

Beyond the Webmultimediale example above, it is the use of multimedia in Italian education that is put at risk by the bill. If it becomes law, what teachers and educational institutions will dare offer a video podcast of lectures, scientific experiments, and use of video in teaching under the threat of being asked to comply with the administrative requirements imposed by the bill for TV broadcasters? Even if they try to upload the videos on a foreign platform and link to them, there would still be a risk that the foreign platform will be considered a television broadcaster and blocked in Italy.

Reading Ability As a ‘New’ Challenge for Online Students

Totally Online, by Jim Shimabukuro

Mary Alexander, Wayne Clugston, and Elizabeth Tice’s The R-Model for Learning Online and Achieving Lifelong Goals (San Diego: Bridgepoint Education, Inc., 2009) is a self-help guide to assessing readiness for online learning. Ashford News published a review (“Top Tips for Online Learning” 1.25.10) this past week, including a summary of attitudes and abilities required for success in the online classroom.

One of the key suggestions is “restructuring,” or rearranging “your life so that you have time to devote to your studies. Online learning removes the travel, parking and childcare issues related to driving to a brick-and-mortar campus, but there is no getting around the fact that you will have to carve out time to read, write, think and interact with instructors and peers.”

The list also includes a reminder to sharpen writing skills since, “as an online student, writing is your sole means of actively participating, building relationships and demonstrating active learning in an online environment.”

a girl using a laptop outside, in a beautiful hilly landscape, with the words: The R-Model for Learning Online and Achieving Lifelong Goals - Ashford UniversityThe review, however, does not include an item on reading readiness, or the problem of students unprepared for reading online (SUROs). I haven’t had a chance to review the book so I’m not sure if, in fact, this topic is covered. In any case, as an online instructor, I think the lack of effective reading skills is perhaps the biggest obstacle to success.

The crossover from F2F (face to face or real-time) to virtual classrooms is so widespread today that we tend to forget that these are actually very different environments. And one of the key differences is the role that reading plays in web-based classes. In F2F classes, reading is primarily associated with content in textbooks and articles. Procedural instructions are delivered orally and discussed, and printed handouts are used as reminders. In online classes, however, both procedural guidelines and content are accessible only through reading. The reading tasks online are therefore a significant departure from the traditional, and they require a whole new set of skills.

Despite all the advances in web technology, information on a computer screen is still presented one screen at a time.

This isolation of information in a two-dimensional frame creates a critical demand: students must be able to impose a time and space dimension on the information in the otherwise flat screen. Effective readers are able to take individual frames and use them to construct a dynamic, three-dimensional, real-time model. They’re able, in other words, to build a whole from disparate parts — a whole that also incorporates an accurate representation of the entire online learning experience from the first to last day of instruction as well as their own location, at any given time, within the model.

Effective readers are aware that each piece of information is an important part of a larger puzzle that’s continually evolving and that ignoring or forgetting a piece could be disastrous.

The critical difference between F2F and online classes is the sense of now, or knowing where one is in terms of time and space. F2F, students are always in the present, and the future is a linear path that extends from now into tomorrow, next week, etc. They know exactly where they are in the present, e.g., in their classroom, at their desk, on page two of the handout, with the instructor at the chalkboard and classmates seated around them.

Online, however, students don’t have the same sense of now because past, present, and future are equally accessible. They also don’t have the same sense of where they are in terms of classmates and activities since they can’t see others and what they’re doing.

F2F, students who are unwilling or unable to construct an accurate model can still manage to survive and even thrive by simply showing up for class and depending on others in their shared environment for cues. If others are noting a point made by the instructor, then it must be important. The instructor reminds them to turn to page three, now; toward the end of class, he reminds them to submit their drafts in the next session.

Online, these cues are missing from the screen the students are on at the moment.

Red flags for SUROs usually pop up in the first few days of instruction. Perhaps the most common for those who can’t or won’t accept the generative or active function of reading is the following post in discussions or email: “Help. I’ve read everything but don’t have a clue about what to do for this class. Can you (or someone) tell me what I’m supposed to do next?”

The instructor has clearly announced the importance of reviewing the schedule of activities daily, and the assignment that’s due “next” is boldly spelled out in the schedule, but this information is not directly in front of the student at the moment and, thus, doesn’t exist. The student has failed to add this information or, more importantly, the sources of this information to his/her mental construct of the class. In fact, the student’s image of the class is limited to the screen that happens to be in front of him and the other information is lumped into an amorphous mass.

The point is that reality is concrete, abstract, and dynamic, and students who can’t synthesize all three into a working model will have difficulty in an online class.

Another red flag is a student’s insistence on regular F2F or real-time contact with the instructor. These students need to establish and maintain a sense of here and now to get their bearings. They can’t function without the cues that are present in F2F environments. Once the instructor agrees to these real-time interactions, he/she falls into a semester-long trap and literally ends up tutoring the student in a traditional classroom, effectively teaching two classes instead of one, and this places a labor-intensive burden on the instructor.

Students who must have continuous F2F or real-time contact with the instructor simply aren’t ready for online learning.

A third red flag is the consistent failure to follow directions or guidelines. Reminders to do so are usually met with hostility, with the student insisting that he has read the guidelines many times over. For these students, out of sight is out of mind, literally. They’ve read the requirements, but once they’ve moved on to the next screen, the guidelines cease to exist in a form that could inform the current activity.

There are other red flags, I’m sure, but these should suffice for the argument that the reading challenge for online learning is considerable. I’m not sure exactly how to prepare or assist SUROs. I am certain, though, that providing real-time safety nets for them compounds rather than resolves the problem. I’m also certain that, in this day and age, the ability to learn — to reconstruct bits and pieces of virtual information into a real-time working model — online is essential.

Berkeley High School May Eliminate Science Labs

Retort by Harry Keller with a distilling retort on the left
Just put the title of this article into your favorite search engine. The Berkeley High Governance Council (BHGC) has just voted to stop providing science labs to its students so that the roughly $400,000 cost can be redirected into programs to support struggling students.

Berkeley High School (BHS) has a number of features that most schools do not. It’s located in a community that includes lots of University professors and dot-com entrepreneurs and employees as well as plenty of African-American and Latino households.

BHS gives its science labs before and after normal school hours. Five teachers supervise these lab sessions. The reason for the unusual laboratory time scheduling appears to be overcrowding because lab space has been taken during normal school hours for non-lab instructional activities.

Blogs seem to be going wild over this proposed change with charges of racisim flying around like dust on a windy day. The achievement gap at BHS is well beyond national norms. These labs are being labeled as “white” courses. However, one AP teacher claims that her four AP Environmental Science course contain one-third minority students. No figures have been given for AP Physics, AP Biology, or AP Chemistry. The College Board does not label AP Environmental Science as a “laboratory science” course.

Detail of the school building, with the words Berkeley HighWhat’s to be done? Is the threat to close down the science labs just a threat, a ploy to get more money for remedial education? Does the BGHC really believe that science labs should go? The science department certainly does not. “The majority of the science department believes that this major policy decision affecting the entire student body, the faculty, and the community has been made without any notification, without a hearing,” according to Mardi Sicular-Mertens, the senior member of Berkeley High School’s science department.

This news brings a number of issues together at once and makes sorting them out difficult. It also brings focus on some important issues in education.

Regarding the achievement gap, BHS has an unusually large number of high-achieving students, a fact that skews the achievement gap. Low-achieving students at BHS may do better than in the average California school, although one report puts them below the national average. While that statistic does not remove the necessity for helping low-achieving students, it does make the BHGC action seem rather precipitate.

The necessity for holding special lab sessions in which students typically perform 19th-century experiments in 19th-century ways may be crumbling in the 21st century. We all should be asking ourselves what future we’re preparing students for in these lab sessions. Realize that most science laboratory experiences are “poor” according to the National Research Council. Pipetting technique hardly qualifies as a necessity in today’s job market.

Schools have the means to provide valid lab experiences today that weren’t available before. Instead of removing labs for many students, they should be providing them for all students. Provide appropriate challenges to every student, and make those challenges real, not make-work. This issue goes far beyond science instruction. We face the problem that science just happens to cost more than other academic subjects. History, for example, escapes this dilemma because history courses don’t have labs. In fact, of all non-science school activities, only sports seems to have high-cost settings and major equipment costs.

Schools have the means to provide valid lab experiences today that weren’t available before. Instead of removing labs for many students, they should be providing them for all students.

All educators must rethink our educational system. We must face the fact that a large fraction of students entering school each year are unprepared to learn at the pace required. Finding ways to challenge every student to reach an optimal level of learning must be our goal. Some will begin behind, but many can catch up if challenged appropriately.

Science labs may be just a small piece of this puzzle, but they’re an important one. In these labs, if done properly, students will learn scientific thinking, an important tool for everyday life. They’ll come to understand the nature of science and so be better prepared to make important decisions involving science and technology, stuff that can be as mundane as selecting a laundry detergent. And they’ll have experience with empirical data, an experience that models the complex and ambiguous nature of life in our society today.

When taught well, science (and history too) can challenge students to improve reading and writing abilities as well as critical thinking. Science also helps with math skills. Investigating their world brings engagement to students. Engagement can, in the hands of good teachers, lead to motivation to learn communication skills and math. Thus, the science (and history) courses become the remediation courses for all but the most challenged of students.

Our current recession and global competition combined with the ferment of online education and charter schools have placed large burdens on our society. Technology, as usual, may be our downfall or our savior. We have no perfect solution. Let’s hope that BHS and others make informed and successful compromises that will ensure our future remains bright.

Immediacy and Presence in Online Learning

Totally Online, by Jim ShimabukuroCredence Baker‘s study, “The Impact of Instructor Immediacy and Presence for Online Student Affective Learning, Cognition, and Motivation” in The Journal of Educators Online (7.1, January 2010), is a substantial contribution to online instructional pedagogy.

The study focuses on instructor presence and immediacy in online courses. Presence is manifested in “instructional design and organization, facilitating discourse, and direct instruction”; verbal immediacy, in behaviors such as “giving praise, using humor, using self-disclosure.”

Major findings:

  • “While instructor immediacy was shown to be positively related to student affective learning, cognition, and motivation, it was not shown to be a significant predictor.”
  • “Instructor presence . . . is a significant predictor of student affective learning, cognition, and motivation.”

Instructional activities that impact presence “include presenting content and questions, focusing the discussion on specific issues, summarizing discussion, confirming understanding, diagnosing misperceptions, injecting knowledge from diverse sources and responding to student’s technical concerns.”

According to Baker, a “limitation of the study is the self-reporting nature of the measurement instrument [online survey], which hinders the ability to control errors and bias in the participants’ responses.”

Breakdown of the subjects: “The data collected for this study included 377 (n=377) uniquely completed surveys submitted online. Of the 377 respondents, 265 were females and 112 were males. A total of 71 students (18.8 %) indicated that this was their first online course, and 306 students (81.2%) indicated that they had had previous online course experiences. One hundred forty-one (141) respondents (37.5%) reported being graduate students, whereas 236 respondents (62.5%) reported being undergraduate students.”

Comments

One of my concerns centers on the discreteness of the predictor variables, presence and immediacy, which tend to overlap in discussion activities. For example, instructor participation in online class forums, the most direct means of interaction, seems to incorporate both variables, complicating comparisons.

This concern, however, takes nothing away from the confirmation that course design (to establish presence) is critical for an online class, and, arguably, the most critical implication of this finding is the need to provide ongoing released time for online faculty to continually develop, maintain, and update their virtual learning environments.

Perhaps a second important implication to improve presence (and immediacy) is to explore the incorporation of discussion moderators for online forums. This role could be filled by selected students trained to facilitate discussions.

A third implication is probably controversial, but it needs to be examined — recruiting and hiring instructors who are skilled in developing and using online learning environments. Currently, most online instructors use course management systems (CMSs) maintained by information technology (IT) staff. Eventually, through in-service workshops, they become adept at getting the most out of the CMS. To strengthen online offerings, colleges may want to include CMS skill as a prerequisite for employment.

A fourth implication is that colleges may want to provide ongoing released time for the development of skills that take the instructor beyond the confines of CMSs as well as funds and IT support to implement innovations outside the boundaries of CMSs. Since course design is so critical, it may be time to open it up to influences and resources beyond the college’s IT department.

A fifth and final implication is the need for colleges to keep a finger on the pulse of current technology actually used by our students, who are increasingly turning to handheld communication devices that bridge the gap between cell phone and notebook computer. For many or most of our students, the boundary between face-to-face (F2F) and virtual is shrinking so rapidly that they no longer make a distinction between the two. For all practical purposes, they are one and the same. We may, in other words, have reached the point where the online vs. F2F controversy is, literally, academic.

Baker’s study comes at an opportune time, interrupting a relatively dead period in the dialogue on online instruction. This may be just the breakthrough needed to explore the next step in online education.

Deconstructing STEM

Retort by Harry Keller with a distilling retort on the left

In K-12 education these days, you’ll see frequent use of the acronym, STEM. This word stands for “science, technology, engineering, and mathematics.” This term is so widespread that no one even seems to question its use. Yet, the inclusion of these four subjects and the exclusion of any other is actually rather arbitrary and tends to mislead the general public about the nature of these subjects and how to teach them. Possibly, it’s the push from industry for more employees trained in these areas that has resulted in this emphasis.

Many people, even in education, do not have a full understanding of the essential differences between these four subjects. Science teachers may present them to students as being essentially the same. Funding agencies are proposing lots of money for STEM education. What are they proposing to fund? Even if you know all about STEM, please take a moment to read the analysis below and comment on anything that’s incorrect or incomplete.

To begin with, why exclude other subjects? For example, physical education uses science, technology, engineering, and mathematics extensively. If the use of one subject by another is reason enough for inclusion in a grouping, then physical education certainly should be added to form something like STEPEM. You can make a case for inclusion of some other subjects as well. Roping off four subjects from everything else makes no real sense for education.

However, it’s the lumping together of these four that makes the least sense. Why not HELASSAWL, grouping history, English language arts, social science, arts, and world languages? Yeah, it’s a mouthful compared to STEM, but logically, it makes as much sense. To understand why, take a look at each of the four STEM subjects.

Mathematics began centuries ago as a means to an end. It was used to regulate trade (arithmetic) and to deal with land (geometry). Then, Euclid came along and made logical, step-by-step proofs the bedrock of geometry. Mathematics hasn’t been the same since. Instead of being just a means to an end, mathematics now stands by itself in pure abstraction with its proof-based system of functioning.

Something that hasn’t been proved in mathematics is merely a conjecture. Mathematicians don’t have to relate their work to anything going on in science, technology, or engineering. They start with axioms and build a tower of theorems, corollaries, and lemmas. Doing mathematics requires a special way of thinking and extensive training.

In total contrast to mathematics, science is all about disproof. Science doesn’t stand apart from the real world in abstractions. Science involves inquiry, exploration, and discovery within the context of reality. It’s a voyage into the world of ideas that develop into explanations of the universe. Scientific theories mean nothing unless they can be compared with real data.

Scientists know that they can never prove their theories. That’s one reason that they’re called theories. New data tomorrow could overturn or at least modify today’s favorite theory. Examples abound. The geocentric view of the universe was overturned (probably more than once) by the heliocentric theory, which itself was modified when all stars were found to be rotating around a galactic center.

Mathematics plays an important role in every branch of science. The eponymous Lord Kelvin, immortalized as a temperature scale, said, “When you measure what you are speaking about and express it in numbers, you know something about it.” Mathematics then allows processing of those numbers. Whether physicists are doing quantum mechanics or biologists are making statistical analyses of experimental results, mathematics permeates science. Nevertheless, mathematics is not science. Doing science requires a special, nonintuitive way of thinking and extensive training.

Engineering is all about making things. Engineers use the knowledge they have of how things work to create new physical entities. Much of this knowledge comes from other engineers who have tried numerous approaches and found which work best, and the data used are empirical. Other knowledge comes from the discoveries of scientists.

Engineers design, build, and test. They create skyscrapers and highways, toasters and microwave ovens, automobiles and racing bicycles. Scientists discover; engineers create. These two acts, discovery and creation, seem to be wired into our brains so that we consider them to be very pleasurable. There’s little other connection between these two disciplines, except that they seem to require each other. The discoveries of science help to fuel new engineering, and the new stuff that engineers create often provides devices that scientists use in their research such as telescopes, microscopes, spectrophotometers, and so on. Engineers require extensive training.

Technology is the stuff that mankind creates. It comes originally from engineers and inventors.

Technology is the stuff that mankind creates. It comes originally from engineers and inventors. Building a fire and crafting a spear were early examples of using technology. Today, it’s hard to take a step without involving technology, for example, the technology represented by your shoes. Because technologies are closely tied with scientific discoveries and with engineering designs and creations, people may readily confuse these.

A course on technology, by itself, will be a rare occurrence in elementary and secondary schools. Instead, you find technology woven into K-12 science courses along with engineering (e.g., robotics). Technology makes our lives easier, delivers better health, and allows us to explore places previously inaccessible. It also complicates our lives, pollutes our environment in numerous ways, and requires us to extract our planet’s resources to feed it.

Scientists discovered the ideas that made today’s flat panel televisions possible. Engineers turned these ideas along with engineering principles into televisions. The technology consists of the televisions, all of their pieces and parts, and the means to capture and send the images and sound to the individual televisions. In all of these activities, the scientists and engineers use lots of mathematics, but mathematicians play no role in creating televisions. A technologically literate person will know much about the technologies involved in delivering the television experience to living rooms but may not be familiar with the engineering principles involved in the design. This same person may not understand the nature of science either.

Interestingly, the California Institute of Technology provides bachelor’s degrees in mathematics, many branches of science, and several disciplines of engineering. However, there’s no degree in technology.

This conflation of four terms into STEM, an artificial thing that we’re supposed to be excited about teaching to K-12 students, makes little sense. Science and mathematics departments like it because it elevates them somewhat in the din of the discussion of how to improve education. Here’s what’s actually happening on the ground in many school districts. The districts receive some federal money for improving education. The various departments put in their proposals for a piece of this funding. ELA (English language arts) and mathematics ask for more, in total, than is available and receive all of the money. The science and history departments, not to mention music, arts, physical education, and others, get nothing.

The push for improved reading and mathematics scores trumps everything else and shortchanges the places where real learning takes place. But that’s material for another column.

[Note: The paragraphs on technology were revised by the author after initial publication. 1.15.10]

Picture the Story: E-Comics as Teaching Tool

Stefanie PankeBy Stefanie Panke
Editor, Social Software in Education

Adding decorative visualizations to learning content is supposed to render educational material more interesting and motivate students. Though entertaining pictures may distract learners and add to the cognitive load, instructional designers seek to avoid the creation of textual wasteland devoid of graphic oases. Thus, the purposeful and selective use of e-comics and other ornamental illustrations is by all means an ingredient in the e-learning design repertoire.

As a graphic medium of storytelling, comics combine pictorial elements with more or less scarcely used text modules – often in the form of speech bubbles. This results in a dialogic style of narration. One way to use this form of narration in instructional design is to depict controversial topics by engaging two characters in a dispute. Another possibility is to trace historic developments and events as pictorial sequences. Following ideas of anchored instruction, comics can picture a scenario or problem that forms the starting point for investigating the learning content. Finally, comics can also be used to simply loosen the ground, i.e., by including a sketch, learning material can be rendered less dense.

There are a number of Web based tools for the design of educational picture stories. They offer a broad variety of elements to create a comic strip, including a drag and drop feature that facilitates the use of this medium significantly.

(Click to zoom in.)

Toondoo is a comprehensive, yet easy to use flash application to create comics. It comprises a variety of premade backgrounds, figures and objects. Moreover, you can upload your own photos and graphic materials and create new avatars using a step-by-step wizard. All objects can be aligned, enlarged, reduced, placed in the foreground or background, copied, deleted and more. Besides, you can change the pose and facial expression of the figures. The rubric ImageR allows you to cut, crop and alienate photos – however, a basic desktop photo editor such as Picasa or Irfanview provides more options and better handling. This also applies to the embedded drawing tool Doodler. In contrast, the feature Book Maker proves to be an extremely useful add-on. It  allows you to combine several ComicStrips into a book – a great way to present a class project or group work. You can download your completed comics as PNG-files or store them within the toondoo website in a password protected area.

Pixton is an alternative environment to generate comics from existing models. The process is easy to learn and the expressiveness of the figures is impressive. The Web application offers a wide selection of poses, gestures and mimics. The variety of background images is, in contrast, less comprehensive. In designing a comic, the you can choose between three different formats: The option “Regular” leads to a drag & drop editor, which allows the free arrangement of elements. The option “Quickie” leads to a selection of prearranged settings with figures and speech bubbles. The “Large Format” can be used to design a single, large-scale scene. The completed comics are retrievable through a unique URL and publicly accessible. You can embed their products into your personal websites as flash files. Print and download options are available as well, but require a premium membership.

(Click to zoom in.)

Comiqs is an easy to use environment to turn photos into online picture stories. Based on flash, the tool is particularly interesting for members of the photo sharing community flickr. Pictures can be uploaded or imported from your personal flickr account.  Afterwards, straightforward editing options allow you to arrange photos as comic strips and add speech bubbles.

A Technological Solution to Prerequisite Skills

Meeting the Needs by John Adsit

The Problem of Prerequisite Skills

She was a grade 5-6 multi-age teacher, and she was frustrated. She had just graded a basic multi-digit multiplication test. Most of the students had done well, but a large number had done poorly. There was no one in the middle. She suddenly had a revelation. All the students who did poorly were new to her this year—all the rest had been with her the year before. She looked at the poor tests more carefully and then realized those students were mostly missing the same questions.

What could it be about those questions? She studied them and realized that they all had a 0 (zero) somewhere in the digits. It only took a few more minutes to realize that the students were all treating multiplication by zero as if it were multiplication by one. She realized that she had not taught the zero multiplication rule to this group. She took them aside and gave them a quick lesson, after which they repeated the test with high scores.

How much student failure is caused by teaching students something that assumes they already have skills they do not indeed have?  As this true story above illustrates, sometimes a very small and easily-taught skill can be all that is required to lift a student from failure to success. Unfortunately, few of us have the time that this teacher took on this one test, and even then, it took a certain amount of luck for her to spot the problem. How many similar potential revelations passed by her unnoticed?

Although intelligent curriculum design can solve many of these problems, this is the area where developing technology may be able to do the most good in the coming years.

One of my first reviews of an online curriculum was for AP Language and Composition, a course students frequently take in their junior year. In the very first unit, the students did a reading, after which they were required to write an essay in which they explained the author’s use of rhetorical devices in the piece. The unit had no instruction in rhetorical devices.  This curriculum writer was from a prestigious, high achieving school so, perhaps, he was used to students walking into his class with the ability to complete this assignment, but I would bet that at least 90% of the juniors in America have never seen the phrase rhetorical devices before.

A little common sense in curriculum design goes a long way—don’t expect too much prior learning before a course begins. Once we pass that hurdle, though, we see how technology can help. If we can examine every course and lesson we teach and identify the prerequisite skills, we can then create a list of those skills. If the course writer expects students entering a class to be familiar with rhetorical devices, then that should be included in the course plan. Once we have such a list, we can create pre-tests to ensure students have the necessary skills to complete the course.

A Technological Solution

This is where technology can really help. We could create a library of learning objects for these critical skills. Students who need assistance with a prerequisite skill would be directed to a lesson to bring them up to speed as quickly as possible. A curriculum designer planning a lesson would identify the skills necessary for success. Some of them would be taught in the lesson itself, but others that should have been learned previously would be omitted. When students have not had the prior learning, they would be directed to the necessary learning object for remediation.

Ultimately, in many cases, the technology would make this happen automatically. Someday a computer analysis of a multiplication test will be able to indicate that students failed because they did not know how to multiply by zero, and it will direct those students to an appropriate lesson.  We have some basic programs in math and reading that do some of this already, but this feature is rarely integrated into regular online classes at this time. Furthermore, it usually requires students to leave the regular class and enter a separate program, a process that does not work well for a variety of reasons. In the future, all such learning must be integrated into one learning package.

But even with today’s technology much of this can be done.  We can create that library of learning objects easily right now, and we can direct students to appropriate lessons right now. We can adopt instructional policies that reward students who use these processes to reach higher levels of achievement rather than punish them for starting at a lower level.

All we need is the will to do it.

Live by Example

As previously discussed in this column, when it comes to Twitter, there is no “right way” to do things. Learning the right balance of tweets, re-tweets and replies to meet your needs and increase your return on (time) investment is a learning process like any other. For this column, I’ve compiled a list of educators and technologists that I look to as good examples of using Twitter in an approachable way to network, share, learn and grow.

Programs:

@MAET – Michigan State University Master of Arts in Educational Technology – Shares information on upcoming program events as well as what is new in educational technology. This account is excellent at interacting with program students and others.

@CapMSU – Michigan State University Campus Archaeology – @CapMSU – The MSU Campus Archaeology program excavates sites around the MSU campus and shares their findings with the campus community. This account provides a fascinating historical perspective and shows us what archaeologists do and how they work.

Individuals:

@gravesle – Michigan State University – Leigh is the coordinator of MSU’s Master of Arts in Educational Technology program and shares excellent articles and resources.

@Tjoosten – University of Wisconsin Milwaukee – Tanya is very open to sharing her adventures in educational technology at UWM and has great information.

@UWM_CIO – University of Wisconsin Milwaukee – Bruce Maas is the CIO for the University of Wisconsin Milwaukee and very accessible to education colleagues on Twitter. He’s an excellent example of transparency and availability in leadership.

@NealCross – Southwest Baptist University – Neal is an instructor, a learning management system administrator, and very collaborative in his work. He is interactive, helpful and fun to follow.

@Captain_Primate – Michigan State University – Ethan is a professor at MSU and an expert in digital humanities. He is an evangelist for open access teaching and learning, and he teaches his courses outside of the central campus learning management system, using WordPress and more.

@kevinoshea – Purdue University – Kevin is a technologist working closely with online education and is adept at putting Web 2.0 tools to work.

Publications/Organizations:

@Educause, @EducauseReview – EDUCAUSE is a non-profit association with the mission of advancing “higher education by promoting the intelligent use of information technology.” Stay apprised of upcoming events, interesting educational technology news and new study data by following them on Twitter.

@mashable – Mashable is not geared specifically toward higher education, but they offer excellent, short articles on Web 2.0 tools and innovative ways to use them. I get much of my technology news from Mashable and have found them to be an invaluable resource for explaining how things work.

Businesses:

TechSmith: @TechSmith, @TechsmithEDU, @jingTips, @SnagItTips – TechSmith takes a very approachable stance with their customers, offering beta membership, technical support and tips via Twitter. They are always on the lookout for people using their products in innovative ways.

Biggby Coffee: @BiggbyBob, @T_C_B, @BiggbyJedi, @BiggbyFelicity – Biggby Coffee could write the book on using social media in business. The company founders are active, reaching out to customers and offering glimpses of what goes on behind the scenes. Employees obviously love the company, making the excitement contagious.

Insomniac Games: @insomniacgames is an independent video game developer that takes support to new heights using Twitter. Have a question about one of their games? Ask them on Twitter and you’ll often have a response the same day.

Who do you follow that you find interesting? Would you like to add to this list? Please e-mail your favorites to jlknott@gmail.com. You should also follow @etcjournal on Twitter for information and updates each time a new article is posted.

Value Learning Design, Not E-learning Design

Tom PreskettBy Tom Preskett

I’ve been reflecting over the last few days on common questions I’m asked as I go about my job as a Learning Technologist. Questions like “I don’t have time to think about this” or “Why should I use this?” come up a lot. It’s clear to me now that a key skill in my role is to be able to respond to these questions effectively, in such a way as to cause the questioners to rethink their position and open up to a new viewpoint. I can tell you now that this isn’t easy. Here are some pointers:

In my education context, the worst thing you can do is throw blame around and talk about “what we need to do” rather than “it’s terrible that we don’t do such and such.”

Another important point is to relate your talk to your audience. There are many reasons for this. Firstly, among educators in 2010, understanding of learning technology is low so talks about it may be confusing and off-putting. Also, you want to be talking about processes and value they understand and can relate to. Further, it should always be about how the technologies fit into the bigger picture and if you just bang on about the ICT it’ll feel alien to their world.

On the left: someone working on a laptop; on the right, a 1940's traditional classroom

I also like to stress the the possible incorporating of learning technologies is an element of the learning design process. So, as an organisation, the key is to value learning design; to value giving time and space to reflect and think about how you teach. The potential use of learning technologies is part of this process in the sense that they exist as tools in the toolbox from which you pick and choose. I spoke about the tools in the toolbox metaphor a few days ago. Valuing learning design is key, and it comes from the educators themselves and the management of organisations. So the subtle difference here is that you are NOT pushing e-learning because it ticks a box that needs to be ticked, but you ARE promoting good teaching and learning by engendering a culture of giving time and space to reflect on learning design.

Yes, there is learning to be done. But I think a good quality educator should be prepared to continually learn and adapt. Learning and adapting is an important part of living.

Learning online isn’t different to learning offline. Learning is the same as it’s been forever.

The change isn’t so drastic. Learning online isn’t different to learning offline. Learning is the same as it’s been forever. Learning strategies may change as we have more options (more tools), but the end result is the same thing you’ve always been asked to deliver. All you need to do is understand how to work the new tools and, more importantly, understand the values behind each.

The Best of Education, the Worst of Education

Retort by Harry Keller with a distilling retort on the left

If you’ve been paying attention to online education, you’ve seen the hype about how great it is. You may also have noticed that Arne Duncan, the Secretary of Education for the Obama administration, is a big fan of online education. He sees it as a source of new ideas.

Online learning certainly is revolutionary as was steam power, for example, or electricity. But it’s what we do with it that will make the difference. Suppose that you had the opportunity to create a new online learning school. A venture capitalist has provided you with funds, and now you must decide how to proceed. What will you create?

Each choice you make will impact the quality of education that your students receive and will also impact your bottom line. You choices will also affect the teaching experience in your school, your ability to hire good people, the quality of your Internet connection, and so on. Consider these as secondary issues when compared to product quality (i.e., how well your students are educated) and profitability. I focus on these two because they often are at odds with one another.

Online technology promises great education everywhere at low cost. The Internet is becoming ubiquitous. Even very poor countries around the world now have improved Internet access as fiber optic cables are laid to reach them. Here, in the United States, although we lag behind some industrialized nations, access is improving, and most rural locations receive some form of Internet access at a reasonable cost.

A big traditional conference hall, empty, seen from the back, with the words 'Design a new online school' on a screen above the rostrumBecause the cost of servers and broadband access is much lower than that of buildings and buses, the cost of delivering online education must be lower than that of traditional education. As better software tools become available, online teachers will be able to handle as many students as, or more than, their traditional counterparts with equal or better attention to individuals. As a side benefit, these teachers also do not have to commute, saving energy and carbon emissions.

Just imagine that you have no limits on spending and are allowed many years before profitability becomes an issue. You could find the best software for tracking student progress and providing just-in-time intervention if a student has problems. You could locate the best social networking software for allowing productive discussions about the current class topics. You could create curricula that engage students with creative thinking rather than memorizing for tests. You could use the newest multimedia technology to deliver compelling lessons – even in 3-D and Dolby sound. Teachers would become guides, coaches, and mentors helping students to find their own way. Course software would automatically determine when students must have more help and provide it if available or inform the teacher to take action. The software would also inform administrators about these incidents so that new learning threads could be created.

The combination of great teachers, well-trained in online instruction, dynamic software, worldwide social interaction, a database of all student online activity, data mining software that seeks out patterns in that database, and dedicated creative administrators might just build the best education system imaginable. Current traditional classroom education could not hold a candle to it.

However, we don’t live in this utopian world. The bottom line pulls like an albatross and constantly deflects our trajectory. In education, you have little ability to raise your prices. Charter schools, for example, have a fixed amount they receive per student. Even private schools have to deal with competition. Online schools do not have century-old tradition and decades of alumni to attract students and contribute in fund-raising drives. The quest for more profit must focus on costs.

Your school can achieve tremendous cost savings simply by not giving classes. You may laugh before you realize that some online diploma mills are giving diplomas for “life experience.” The highest costs for running online schools appear to be course creation and teacher salaries. The former occurs at the beginning, and the latter is recurring. You can reduce your start-up costs by hiring teachers who already have the courses designed or simply follow a textbook. The latter costs may be reduced by hiring teachers as 1099 employees who contract with you and are paid based on some formula related to the number of students. That way, you don’t offer benefits.

If you pay your teachers W2 salaries, then you reduce costs by increasing the number of students supervised. You also can avoid assigning students to a particular teacher. Instead, the first available qualified teacher handles the next student question. You can reduce or eliminate moderated discussions in classes so that teachers can deal with a larger number of students.

In short, you can minimize the costs of your online school by emulating the worst practices of traditional schools and then finding ways to make your education product even lower in quality than possible in such classes. You’ve turned your class into an online version of Princeton Review or Barron’s review notes and practice exams.

With online classes about to be at least a partial school experience for half of our students and with online tools becoming widespread even in traditional classrooms (sometimes as homework), it’s critically important that we, as a society, work for the best outcome.

I have found science courses offered by online schools that have no lab experience at all, not even virtual. Because few standardized tests actually test for the learning that should take place with such lab experience, it’s not surprising that these online science classes can produce good scores on standardized tests. The courses present the science concepts that will be tested, allow students to memorize them, and provide practice in preparation for the tests. They do not develop the students’ concept of the nature of science and do not exercise scientific reasoning skills. They certainly don’t allow students to collect or even work with empirical data. They’re just “teaching to the test.”

With online classes about to be at least a partial school experience for half of our students and with online tools becoming widespread even in traditional classrooms (sometimes as homework), it’s critically important that we, as a society, work for the best outcome.

At this moment in time, we have a choice. We can have the best of education, better than previously possible for large numbers of students, or we can have the worst of education, worse even than failing schools in large urban districts. We get to choose, but only if we act for our future, which depends on the quality of our education system for every student, and if we don’t get caught up in any “back to basics” movement. Our success lies in the future and not in the past. We need to use the best ideas available, many very old (e.g., Socratic method), and the newest technologies, but we should use these technologies with care and not just because they’re new and exciting.

Internet technology provides the biggest change to education since the invention of the printing press. Let’s use it well!

Solving the Problem of Learning Styles

Meeting the Needs by John Adsit

Rob and Maria are two fictional students who appear in Disrupting Class: How Disruptive Innovation Will Change the Way the World Learns by Christensen, Horn, and Johnson. In the early stages of the book we see Rob struggling to understand a concept in chemistry that Maria picks up easily. Fortunately, Rob’s father has not forgotten those lessons, and he is able to help Rob understand by using a different instructional approach from the one used by Rob’s teacher. The lesson the book would have us learn is that the teacher used an instructional process that fit Maria’s learning style, but Rob needed an approach that matched his learning style in order to find success. The book looks forward to a day in which emerging technology related to online education will allow instruction to match learning styles and bring educational success to everyone.

The concept is seductively simple. A student’s learning style is assessed at the beginning of the class, and the results are used to direct him or her through a succession of learning activities designed to meet his  learning needs. As you explore the concept, though, you begin to see that it isn’t all that easy. Ironically, a little more study may suggest the opposite—that it is even easier than it looks.

The first problem is determining what we mean by learning styles. Most readers probably think they know because they took a workshop or read a book that taught the concept. Most readers are probably thinking along the lines of VisualAuditory—Kinesthetic. That is not, however, the only theory of learning styles. In fact, my own research indicates that there are at least 100 different theories of learning styles, and many are significantly different from one another. While I have certainly not looked at all 100, the ones I have reviewed all seem to make sense to some degree, but they all seem incomplete as well. I have never found one that perfectly matches the student differences I saw in my teaching career.

What kinds of lessons can we create that work most effectively with the identified [learning] styles?

But let’s say we could come to agreement on an identifiable set of learning styles. What would we do about it? Would we send the student down a path in which every lesson has the same instructional qualities? Most theorists say that you then design instruction to match the learning style, but others say the opposite, that we need to strengthen the weaker areas. What kinds of lessons can we create that work most effectively with the identified styles?

And at what cost will this be? Will each course have to be essentially four to five courses running in roughly parallel paths? It costs enough to make one course, let alone four different courses that somehow interweave.

A number of years ago I had an enlightening experience that may point the way toward a solution, one that is within the means of present technology. Back when people were first realizing that IDEA contained Section 504, which required regular classroom teachers to accommodate the identified learning needs of students, I wrote an article on this on behalf of the school district’s special education director. She gave me a pile of newly compiled documents detailing accommodation suggestions for various handicapping conditions so I could include examples in my article. I was surprised to find that the same instructional strategies were being suggested over and over again for different handicapping conditions. A teacher who routinely used a relative handful of methodologies would have almost never had to change instruction to accommodate any student.

When I asked the special education director about this, she explained that all students, regardless of ability, learn better when these methodologies are used. It’s just that some students have the motivation and the ability to learn without those methods, while other student must have those methods to succeed. Unfortunately, those effective methods are not the most popular ones in education, especially at the secondary and post secondary levels.

So let’s look again at Maria and Rob, whose chemistry teacher presented a traditional fact and math-based lecture on gas laws that Maria understood but which Rob did not. Rob was able to get the lesson later when his father used some visual aids to enhance understanding. I contend that if the teacher had used a different approach, not only would Rob have gotten it, but Maria would have gotten it more easily as well. In other words, Maria was able to overcome the teacher’s weak instruction, but Rob was not.

All students, regardless of learning styles, learn better when they are in an educational environment that includes active learning, mastery learning, engaging tasks, and higher order thinking.

When I first started experimenting with innovative instructional approaches, I was teaching the extremes of secondary education—I had both Advanced Placement and ninth grade remedial classes. At first I tried these methods in the remedial classes, and I was immediately rewarded with significant improvement. I maintained a more traditional approach in the AP classes since they were doing well enough, I thought. Eventually the methods migrated to AP as well, where, to my surprise, they had an even greater effect than in the remedial classes. By the time enough years had passed that I had former ninth grade remedial students passing the AP exam, I was sold.

All students, regardless of learning styles, learn better when they are in an educational environment that includes active learning, mastery learning, engaging tasks, and higher order thinking. We simply need to provide a wide variety of such learning activities throughout our classes.

So can this be done in online education?

The first time we ever had a special education student enroll in our online school, a very unhappy special education teacher pointed at the student’s IEP, with its page-long list of required modifications, and asked us how we were going to meet all those needs. So we looked at them .The first was that the student had to be allowed to take notes on a laptop. OK. The next was that he had to be allowed extended time on tests. OK—our tests were generally untimed.  By the time we had read through the list, she saw that fully 90% of the requirements were met simply by his being in an online environment.

A well designed, varied online curriculum, with a variety of multimedia pieces and engaging learning activities, can meet the needs of students with varied learning styles, even without major advances in technology. It can do many of those things even better than it can be done in a regular classroom.

So I am confident that we can meet the needs of students with varied learning styles. I believe the bigger problems we face involve prerequisite skills, sequencing, and transfer loads, but those topics will have to wait for future columns.

Accessibility and Literacy: Two Sides of the Same Coin

Accessibility 4 All by Claude Almansi

Treaty for Improved Access for Blind, Visually Impaired and other Reading Disabled Persons

On July 13, 2009, WIPO (World Intellectual Property Organization) organized a discussion entitled  Meeting the Needs of the Visually Impaired Persons: What Challenges for IP? One of its focuses was the draft Treaty for Improved Access for Blind, Visually Impaired and other Reading Disabled Persons, written by WBU (World Blind Union), that had been proposed by Brazil, Ecuador and Paraguay at the 18th session of  WIPO’s Standing Committee on Copyright and Related Rights in May [1].

A pile of books in chains about to be cut with pliers. Text: Help us cut the chains. Please support a WIPO treaty for print disabled=

From the DAISY Consortium August 2009 Newsletter

Are illiterate people “reading disabled”?

At the end of the July 13 discussion, the Ambassador of Yemen to the UN in Geneva remarked that people who could not read because they had had no opportunities to go to school should be included among “Reading Disabled Persons” and thus benefit from the same copyright restrictions in WBU‘s draft treaty, in particular, digital texts that can be read with Text-to-Speech (TTS) software.

The Ambassador of Yemen hit a crucial point.

TTS was first conceived as an important accessibility tool to grant blind people access to  texts in digital form, cheaper to produce and distribute than heavy braille versions. Moreover, people who become blind after a certain age may have difficulties learning braille. Now its usefulness is being recognized for others who cannot read print because of severe dyslexia or motor disabilities.

Indeed, why not for people who cannot read print because they could not go to school?

What does “literacy” mean?

No one compos mentis who has seen/heard blind people use TTS to access texts and do things with these texts would question the fact that they are reading. Same if TTS is used by someone paralyzed from the neck down. What about a dyslexic person who knows the phonetic value of the signs of the alphabet, but has a neurological problem dealing with their combination in words? And what about someone who does not know the phonetic value of the signs of the alphabet?

Writing literacy

Sure, blind and dyslexic people can also write notes about what they read. People paralyzed from the neck down and people who don’t know how the alphabet works can’t, unless they can use Speech-to-Text (STT) technology.

Traditional desktop STT technology is too expensive – one of the most used solutions, Dragon NaturallySpeaking, starts at $99 – for people in poor countries with a high “illiteracy” rate. Besides, it has to be trained to recognize the speakers’ voice, which might not be an obvious thing to do for someone illiterate.

Free Speech-to-Text for all, soon?

In Unhide That Hidden Text, Please, back in January 2009, I wrote about Google’s search engine for the US presidential campaign videos, complaining that the  text file powering it – produced by Google’s speech-to-text technology – was kept hidden.

However, on November 19, 2009, Google announced a new feature, Automatic captions in YouTube:

To help address this challenge, we’ve combined Google’s automatic speech recognition (ASR) technology with the YouTube caption system to offer automatic captions, or auto-caps for short. Auto-caps use the same voice recognition algorithms in Google Voice to automatically generate captions for video.

(Automatic Captions in YouTube Demo)

So far, in the initial launch phase, only some institutions are able to test this automatic captioning feature:

UC Berkeley, Stanford, MIT, Yale, UCLA, Duke, UCTV, Columbia, PBS, National Geographic, Demand Media, UNSW and most Google & YouTube channels

Accuracy?

As the video above says, the automatic captions are sometimes good, sometimes not so good – but better than nothing if you are deaf or don’t know the language. Therefore, when you switch on automatic captions in a video of one of the channels participating in the project, you get a warning:

warning that the captions are produced by automatic speech recognition

Short words are the rub

English – the language for which Google presently offers automatic captioning – has a high proportion of one-syllable words, and this proportion is particularly high when the speaker is attempting to use simple English: OK for natives, but at times baffling for foreigners.

When I started studying English literature at university, we 1st-year students had to follow a course on John Donne’s poems. The professor had magnanimously announced that if we didn’t understand something, we could interrupt him and ask. But doing so in a big lecture hall with hundreds of listeners was rather intimidating. Still, once, when I noticed that the other students around me had stopped taking notes and looked as nonplussed as I was, I summoned my courage and blurted out: “Excuse me, but what do you mean exactly by ‘metaphysical pan’?” When the laughter  subsided, the professor said he meant “pun,” not “pan,” and explained what a pun was.

Google’s STT apparently has the same problem with short words. Take the Don’t get sucked in by the rip… video in the UNSW YouTube channel:

If you switch on the automatic captions [2], there are over 10 different transcriptions – all wrong – for the 30+ occurrences of the word “rip.” The word is in the title (“Don’t get sucked in by the rip…”), it is explained in the video description (“Rip currents are the greatest hazards on our beaches.”), but STT software just attempts to recognize the audio. It can’t look around for other clues when the audio is ambiguous.

That’s what beta versions are for

Google deserves compliments for having chosen to semi-publicly beta test the software in spite of – but warning about – its glitches. Feedback both from the partners hosting the automatically captionable videos and from users should help them fine-tune the software.

A particularly precious contribution towards this fine-tuning comes from partners who also provide human-made captions, as in theOfficial MIT OpenCourseWare 1800 Event Video in the  MIT YouTube channel:

Once this short word issue is solved for English, it should then be easier to apply the knowledge gained to other languages where they are less frequent.

Moreover…

…as the above-embedded Automatic Captions in YouTube Demo video explains, now you:

can also download your time-coded caption file to modify or use somewhere else

I have done so with the Lessig at Educause: Creative Commons video, for which I had used another feature of the Google STT software: feeding it a plain transcript and letting it add the time codes to create the captions. The resulting caption .txt  file I then downloaded says:

0:00:06.009,0:00:07.359
and think about what else we could
be doing.

0:00:07.359,0:00:11.500
So, the second thing we could be doing is
thinking about how to change norms, our norms,

0:00:11.500,0:00:15.670
our practices.
And that, of course, was the objective of

0:00:15.670,0:00:21.090
a project a bunch of us launched about 7 years
ago,the Creative Commons project. Creative

etc.

Back to the literacy issue

People who are “reading disabled” because they couldn’t go to school could already access texts with TTS technology, as the UN Ambassador of Yemen pointed out at the above-mentioned WIPO discussion on Meeting the Needs of the Visually Impaired Persons: What Challenges for IP? last July.

And soon, when Google opens this automated captioning to everyone, they will be able to say what they want to write in a YouTube video – which can be directly made with any web cam, or even cell phone cam – auto-caption it, then retrieve the caption text file.

True, to get a normal text, the time codes should be deleted and the line-breaks removed. But learning to do that should be way easier than learning to fully master the use of the alphabet.

Recapitulating:

  • Text-to-Speech, a tool first conceived to grant blind people access to written content, can also be used by other reading-disabled people, including people who can’t use the alphabet convention because they were unable to go to school and, thus, labeled “illiterate.”
  • Speech-to-Text, a tool first conceived to grant deaf people access to audio content, is about to become far more widely available and far easier to use than it was recently, thus potentially enabling people who can’t use the alphabet convention because they were unable to go to school and labeled “illiterate” the possibility to write.

This means that we should reflect on the meanings of the words “literate” and “illiterate.”

Now that technologies first meant to enable people with medically recognized disabilities to use and produce texts can also do the same for those who are “reading disabled” by lack of education, industries and nations presently opposed to the Treaty for Improved Access for Blind, Visually Impaired and other Reading Disabled Persons should start thinking beyond “strict copyright” and consider the new markets that this treaty would open up.

Twit-torial

An interesting theme arose for me in a recent e-mail conversation with my ETC Journal colleague Claude Almansi. She said Twitter is “so simple to use: all you need is to have an idea of what you want to achieve by using it, and be able to effectively communicate in 140 characters.” This got me thinking about effective communication and how hard it is to achieve. This challenge, coupled with Twitter’s ambiguous purpose, makes it easy to see why so many are confused about what Twitter can do. This column defines basic Twitter terms and address some strategies you can implement to communicate more effectively the relatively amorphous Twitter environment.

Definitions

RT – ReTweet. To share a Tweet you found interesting, use the ReTweet function. This is like crediting the original writer for sharing the information.

DM – Direct Message. This is a private message between two people. Some businesses and organizations set Twitter up to automatically DM people when they follow an account. To many Twitter natives, this is considered impersonal and irritating. Use a DM when making plans or when writing something that only affects you and one other person. This saves your common followers from a timeline cluttered with things they find irrelevant.

a red and a green bird tweeting

@ – A Twitter reply. Place @ in front of the username of the person you are writing to. For example: “@etcjournal Thank you for the article! It helped answer my questions!” In this case, @etcjournal would see your reply and know that you enjoyed one of the articles we posted. The followers you have in common with @etcjournal would also see this reply.

# – Hash tag, used for earmarking Twitter search terms. For example, if I wanted to make ETCJournal searchable on Twitter and encourage other people to do so as well, I might say something like “I just read an article on blended teaching and learning in #ETCJournal. It was very helpful!” Then, to search, one would visit http://search.twitter.com and enter #ETCJournal to see all tweets that incorporate that hash tag. Hash tags are especially useful for facilitating conference back channel conversations and identifying themes in your tweets. Note, however, that hash tags are not stored forever and when used too liberally can become clutter.

Lists – A relatively new Twitter feature, lists allow you to organize those you follow into lists based on a theme. For example, adding ed tech colleagues to an “educational_technology” list would allow you to filter out and view what they are saying, obscuring tweets from users not on that list. This tool is helpful for users who follow several hundred individuals to manage what they see and when. To create lists and see who lists you, visit http://www.twitter.com and click Listed (to see who lists you) or New List to begin creating lists of your own.

Back-channel – At conferences, there will often be a “back-channel” of users sharing ideas and thoughts on the conference in real time using Twitter or other social networking sites. This is useful for following others at the same conference who, perhaps, attend different sessions.

TweetUp – An in-person meeting of Twitter users. TweetUps are common at conferences and in larger cities, and an excellent means for building your network and meeting new people with interests or locations in common.

Basic Strategies

Be social. Find people who have similar interests as you, and interact with them. ReTweet the resources they post that you find interesting, and open a dialogue using @ replies and DMs. Often, when people are deciding whether or not to follow you back, they will look at your Twitter page and ascertain whether you interact with those in your followers list. If your account is all one-way, with you merely pushing information outward, they will choose not to reciprocate the follow or view your account as SPAM.

Be approachable. If people are making assertions that you do not agree with, try sending them a DM with your perspective, as opposed to an @ reply. Try to be open to ideas that differ from your own. This was one of the hardest hurdles for me to overcome in my Twitter use.

Attend local and conference TweetUps. Especially at conference, TweetUps can prove to be a valuable resource and a lot of fun. If you are attending a conference, ask the conference staff if they know of a scheduled TweetUp. If there isn’t one, schedule one yourself, using the conference hash tag. Conferences like Educause, SLOAN-C and Purdue’s Teaching and Learning with Technology conference all schedule TweetUps as part of the proceedings to give Twitter users participating in the conference back-channel a chance to meet in person and share what they have learned.

Further Reading

10 Ways You Can Use Twitter Lists

7 Things You Should Know About Twitter

10 Twitter Tips for Higher Education

Hybrid Education: Sharing the Teaching

Judith McDanielBy Judith McDaniel
Editor, Web-based Course Design

An important part of my face-to-face classes now is to allow students a research choice of creating a blog site and posting their research on it for public comment. Since actually getting the “public” to comment on a blog, even on exciting and current topics like “Is there a gay gene?” or “Is Gardasil a good thing or not?” is nearly impossible, I require everyone in the class to post comments on three different blogs other than their own.

As I read through the posts, comments, and author responses to the  comments, I am reminded over and over again that I am not the only person in this classroom with important information. Each of these students has life experience and some have knowledge that is relevant to this subject. From the student with a gay friend to the young woman who was given the Gardasil vaccine without being told what it was, their information is pertinent and—most importantly—it is very important to and valued by their peers. They ask questions in these comments as well as respond to the information, and some of the conversations that result are far more intellectually demanding than the course syllabus.

I still allow a research option that is “just” a traditional research paper. But for the first time, I asked everyone who chooses to write an essay to post it on our discussion forum for comments. Everyone in the class also posted a comment about two research papers.

How did that work?

Every paper had at least one comment, which surprised me, but several topics were very popular. “Women’s reproductive rights” was a topic that received a lot of comments, but the one I want to mention particularly was “Obesity and You.” Although obesity would be a logical topic in a class on Science, Health, Gender and Race, it was not one that I had included in the list of possible research topics—either for the blogs or the papers. When a student approached me about this subject, I was nervous but let her take it on.

Why was I nervous? Obesity is a topic that is emotional, personal, and difficult to talk about in an objective manner—which is what I require for a research paper. The student did a good job on the paper, and when she posted it online for comments, I tracked the responses.

The first was fine: “I found your paper to be very informative on the topic of obesity. Obesity is such a sensitive subject for those that are over weight; however it is such an important topic that needs to be dealt with. I liked all of the statistics that you used throughout your paper. These helped me realize just how obese our world is becoming and how we need to do something to stop it.”

The author expressed surprise and pleasure that someone had actually read her paper (“I didn’t think anyone would”) and found it helpful. Other comments continued to be thoughtful and respectful. Readers asked for more information on connections between genetics and obesity, race and obesity—and the author responded to them all with more information and always thanked them for reading her paper.

I realized that while obesity might be a difficult topic when students are discussing it in person, online offered a medium for a more thoughtful exploration.

What did I learn? Several things. I realized that while obesity might be a difficult topic when students are discussing it in person, online offered a medium for a more thoughtful exploration. No one was casual or thoughtless or cruel in this discussion. While I can’t generalize too much from this particular experience, when I think back to all of my online discussions, I realize that I have seldom had a comment that I needed to correct or censor for tone. Wherever they learned it, my students seem to have netiquette down pat.

I also learned that I was right—students want feedback from their peers, and they are good, conscientious and careful about giving feedback to others.

And the discussions and further research that resulted also contributed to the learning experience.

This is an assignment I will use again.

ITForum Discussion on Accessibility

Claude AlmansiBy Claude Almansi

Editor, Accessibility Issues

The URL for the video below is http://www.youtube.com/watch?v=kTvHIDKLFqc.The possibility to automatically caption YouTube videos in English was announced by Google on Nov. 11, 2009: a huge step forward for deaf people that benefits all users. And this is typical of most accessibility measures.

About the discussion

Photo of Roberto ElleroFrom November 29 to December 2, 2009, Roberto Ellero and I animated a discussion about Web accessibility on the Instructional Technology Forum mailing-list.

This mailing list is private (if you wish to join, apply at it.coe.uga.edu/itforum/Subscribing.html), but our initial notes for the discussions are in a public wiki, accessibility4all.wikispaces.com, where the e-mail discussion has been copied to the accessibility4all.wikispaces.com/Discussion page.

The participants in the accessibility discussion were instructional design professionals, teachers and students. Therefore they were already well aware of the need for accessibility in teaching and of the existence of requirements for its enacting.

For instance they all knew that non-text objects – pictures, videos, audio files – conveying info but not accessible to all can be used, but that an alternative must be provided for people with disabilities preventing access to such objects. Nevertheless. as accessibility4all.wikispaces.com/Discussion shows, some interesting questions and issues emerged in the discussion:

General themes

Among the general, conceptual themes of the discussion:

Universal design and redundancy

Universal design, i.e., planning something that everybody can use (whether in real life or on the Web), may not be fully reachable, but it is a goal that must be kept in mind from the start of the designing process.

Redundancy – i.e., offering the same info/knowledge in different forms – is a means towards that goal. Alternative formats can be linked to in order to avoid cluttering a given web page.

Accessibility tools

The phrase “accessibility tools” is used to describe different things:

  • Assistive technology for people with disabilities: e.g., screen readers – like JAWS – for blind people.
  • Emulators of assistive technology used by designers to check how a page will be perceived by people who have to use an assistive technology: e.g., screen reader emulators – like the Fangs addon for Firefox.
  • Automated accessibility checkers used by designers, but only indicatively – just as automated spell checkers are only indicative.

Specific issues

Among the more specific and concrete issues discussed:

Language

In the context of online learning materials, if web sites must be accessible to all, including people with language disabilities/problems, won’t that entail a stylistic flattening? Or, as Robert Becker put it, in connection with the Universal Design theme:

. . . So, to make a point, I could say that assigning Chaucer’s Middle English or Shakespeare’s Elizabethan text is to erect a barrier to learners. That may be, but to do otherwise is to erect an even greater barrier to Learning.

I recall a personal experience teaching English to inner city adult students trying to earn associate degrees. I dumped the prescribed reading list full of “accessible” texts and replaced it with real literature. The memory of watching most of my students successfully engage with Jane Austin will never fade.

In Learning generally there is no greater barrier than the absence of challenge and aspiration.

Tables

Tables can be a barrier for blind people, because reading with your ears with a screen-reader means reading linearly. This issue  was first raised – in connection with the Universal Design theme, again – by Beverley Ferrell,  moderator  of the ITForum list:

If blind people read in a completely different manner ( and we may not be aware of this) and screen readers read like this:

http://wac.osu.edu/webaim/ tables2.htm then layout tables and data tables have to be designed differently.

Jim Thatcher has a fairly basic tutorial that explains it http://jimthatcher.com/ webcourse9.htm

I have not had time to read and comprehend all of this vs design for data etc such as Tufte recommends, so is it really the best way to display the data for those who are not sight disabled or must we always design two versions? and what about adding mobile issues to this? There are those who disagree with Tufte’s ideas also. Tables might not be useful, so data in graphs etc would be a real challenge for the new person designing accessible information.

Invitation

I have only highlighted some of the points raised in that discussion about accessibility on the Instructional Technology Forum mailing-list. You can find several other themes  in accessibility4all.wikispaces.com/Discussion. The mailing-list discussion is now closed, but it  can  continue either in the comments to this post or on the wiki [1], which is a more democratic platform than a blog ;-). As the video at the beginning shows, the means to enact Web accessibility are progressing fast, for the benefit of all, not only of people with disabilities.

[1] You can join the wiki at: accessibility4all.wikispaces.com/space/join.

College Prepared to Go Online When Disaster Strikes

Totally Online, by Jim ShimabukuroThe title of this press release caught my eye: “Ancilla College Ready to Go Completely Online as Part of Emergency Preparedness Plan”[1]. In case of emergency, the college can break the glass and press the red button that says “Campus closed. We’re now completely online.”

Ancilla is in Donaldson, Indiana, about 90 miles southeast of Chicago, and the college has hired The Learning House, Inc., to develop OPEN, which is an acronym for online preparation for emergency needs.

With OPEN in place, the college is now prepared for anything and everything that spells disaster, including flu pandemics, snow storms, floods, hurricanes, and heavy rains. Officials can now shut down the campus without worrying about disruption in learning. Like an emergency generator, all the classes shift into online mode and continue with learning as usual.

What happens if the campus shutdown lasts for months? Not a problem. From the moment OPEN, the emergency backup system, kicks in, it can function until a couple of weeks after the official end of term.

The heart of the OPEN system is Moodle, or modular object-oriented dynamic learning environment. It’s open-source and free, and it serves as a CMS, or course management system — aka as a learning software platform, LMS (learning management system), or VLE (virtual learning environment).

University of Iowa - building on campus flooded

Faculty “pre-load” what are called Moodle “course shells” with all the stuff that’s associated with learning, such as lessons, schedules, readings, lectures, assignments, activities, discussions, resources, etc.

Students, instead of reporting to their classrooms on campus, use their computers and internet connections from home or other locations to log in to the online counterparts of their classes and continue their education.

Interestingly, nowhere in this article does the writer say, directly or indirectly, that the online classes are in any way inferior to F2F (face-to-face) classes. The implication is that nothing in the way of quality is lost, and students continue to receive an effective education.

Don’t get me wrong. No one, including me, wants to see Ancilla shut down by a disaster. However, suppose it does happen in the first week of instruction and extends to a week after the last day of instruction, and suppose learning continues completely online without disruption and student achievement and satisfaction with the online classes are neither more nor less than with F2F classrooms.

Would the college pour millions into reconstructing the F2F campus and continue with business as usual, returning to the classroom-based model of learning and abandoning the online model until the next disaster strikes? Or would it pause to take stock of online learning as a viable alternative?

My guess is that it might take a disaster of this magnitude to change the way colleges view totally online classes. And once they do, they’ll never return to the mindset that classrooms are the only way to teach effectively.

BTW, this article is the first for this column, “Totally Online,” and in coming weeks and months, I’ll be publishing others that touch on the subject of completely online instruction. Other editors and writers are also debuting their columns this week in ETC: Jessica Knott, “ETC, Twitter and Me,” and John Adsit, “Meeting the Needs.”

If Education Is to Succeed . . .

Meeting the Needs by John Adsit

The person who can smile when things go wrong has thought of someone to blame it on.

I got that saying off of a coffee mug years ago, but I think it more accurately sums up the most prominent thinking of American educators than any other statement I know. Sure, we know of the well-documented problems with the results of our educational system, but no matter who we are, we can identify someone else, often several someone else’s, who is really at fault. We ourselves would be doing a topnotch job if not for . . .

And a lot of that is true. There is plenty of blame to be spread around the system. The problem is that since we are surrounded by such wonderful scapegoats, it is easy to feel comfortable in our own processes, even when the people and forces we are blaming are in turn pointing their fingers at us. Even worse, a corollary to the statement from the mug might be that if we know ahead of time that we have someone to blame, we really don’t have to make any effort to succeed.

mug with inscription: The person who can smile when things go wrong has thought of someone to blame it on

Perhaps the most thoroughly blamed individuals are the students themselves. Oh, what wonderful educators we could be if only the students would come to the classroom properly prepared and motivated! Once again, much of that is true. Teachers in inner city schools struggle with horrific challenges, and it would be easy to develop a “What’s the use?” attitude, give up, and just go through the motions. Ironically, the opposite is also true. Many teachers in affluent communities can essentially phone in their lessons with the knowledge that the students will still somehow succeed without us, at least by our conventional standards of measure.

But studies over the last two decades have shown that individual teachers are succeeding far beyond their peers in the same troubled schools with the same students, year after year after year. Studies over the past two decades have shown that in many affluent high schools with impressive achievement results, the students actually lost ground when compared to their level of achievement when they entered the schools.

Educational leaders today call in unison for teachers to adapt their teaching to meet the educational needs of the students, but that call is not well heard in a typical classroom, especially at the secondary and post secondary levels. There the dominant mode of instruction is still generic delivery of information with the hope that the student will somehow master most of it. Before we can truly begin to meet the needs of our students, we must have the will to do so and the belief that it matters. Once we have that, we can begin to talk about the instructional strategies that can make it happen.

If online education is to realize its potential, it cannot have a goal of creating pale imitations of failed classroom practices.

Technology, especially the technology related to online education, is often touted as the great hope for meeting the needs of a diverse student population. It does indeed have that potential, but before it can do that it must understand those needs and find new and innovative ways to meet them.

One of the first commercially developed online education programs created videotapes of college professors lecturing in huge lecture halls, with their presentation slides taking up much of the screen and their talking heads streamed in the upper corner. It was a predictable failure–predictable, at least, to people who understand the needs of students.

If online education is to realize its potential, it cannot have a goal of creating pale imitations of failed classroom practices. It must instead use its resources to create a totally new approach, one that accentuates the positive of its approaches and eliminates the negative to the greatest degree possible. In this column I hope, in effect, to create a generic RFP for the kind of educational services we need in the future of online education. I may not have all the answers, but I do hope I can ask some of the right questions.

Hybrid Education: The Interactive Class of Today and Tomorrow

Judith McDanielBy Judith McDaniel
Editor, Web-based Course Design

I’m learning several new things in the classroom these days, thanks to the opportunity and necessity of online teaching. At the university, every class is assigned a learning management system course site. It is used for all course reserve materials, and as a teacher, I have gradually expanded to using automatically graded quizzes, posting class news and information, and now requiring online discussions. Hybrid classes are those that go beyond using the course site as a bulletin board. Hybrid classes incorporate a significant amount of online learning and interaction along with the face-to-face component of the class.

I teach face-to-face classes at a large public university and I usually have about 100 students in a class. It’s easy for a student to hide in that setting. I don’t know all the names, and even with a seating chart, it is hard for me to call on the right student with the right name! They also don’t know each other, for the most part. A shy student could go through the entire class without ever making a public comment, saying hello to a fellow student, or interacting with me beyond submitting papers and taking an exam.
a group of people discussing; picture artistically blurred
That’s changed now. Every student in my class is part of a small online discussion forum of eight or nine. Each student is required to post in response to regular prompts from me. At least twice during the semester I schedule time for these discussion groups to meet face-to-face. So students not only know that Brad posted an opinion that contradicted or supported their opinions, but they know who Brad is when they sit next to him in class or pass him on campus.

For the most part, students love this kind of interaction. Out of perhaps 1000 students I have engaged this way, I can remember only two comments from students who did not want to be required to express and support an opinion that could be identified as theirs.

A Quick Hello

ETC, Twitter and Me by Jessica Knott
“That sounds useless.”

“I don’t care what a bunch of teenagers are eating for lunch.”

“I just don’t have time for it.”

I’ve heard all of these arguments (and then some), and could not disagree more. Hello, my name is Jessica Knott, I work as an instructional designer at Michigan State University, and I love Twitter. Since I signed up for the Twitter service in 2007, I have watched it (and myself) evolve from “I just ate a sandwich” to “Does anyone have good resources for marketing my online course?” When used well, Twitter is so much more than a status update service, it is a wonderful communication and information gathering device.

From conference back channels to blog post sharing to chatting with friends, the greatest thing about Twitter is that it can be whatever you make it. I have had the great fortune of making friends and valuable contacts from around the world, and fervently believe that the opportunity to network is one that educators should take advantage of. We’re all doing such fascinating things, why not share them?

Twitter

That said, I understand that Twitter is not for everyone, nor will it meet the needs of all. I hope that, in my time here, I will provide information and resources you find useful to improve your Twitter experience, or help you in your implementation decisions.

I would love to hear from you. What do you want to see? What do you struggle with? What are your concerns? Let’s start the conversation! If you’d like to start it on Twitter, I can be found at http://www.twitter.com/jlknott or http://www.twitter.com/etcjournal.  Otherwise, don’t hesitate to e-mail me at jlknott@gmail.com. I look forward to “meeting” you.

Interactive Whiteboards – Fix or Fad?

KellerBy Harry Keller
Editor, Science Education

When such an education luminary as Robert J. Marzano starts singing the praises of interactive whiteboards (IWB), people listen. And sales go up. In an ASCD article, Dr. Marzano writes about huge gains, 16 points, in student achievement when the magic boards are used in classrooms.

Are these boards really the magic fix for our classrooms that we’ve all been so desparate to find? Or, are they just another classroom fad? If the latter, then they’re certainly an expensive one that costs thousands of dollars per classroom.

We should ask two penetrating questions. Is there another less expensive way to match interactive whiteboards?  Do they, uniquely, really produce the gains Dr. Marzano reports?

Answering the first question poses no real challenge. Nearly every classroom already has a projector screen. Many have VGA (or better) projectors installed or available. These projectors that display a computer’s screen are readily available at much lower costs than the IWBs. The IWBs, after all, just display a computer screen. The computer is required in both cases.

For a modest cost, classrooms can have the display capabilities of IWBs. What about the interactive part? IWBs allow teachers to work directly with the projector screen. They can use a special stylus or their fingers to perform the same actions that a mouse does right on the board. In so doing, they must turn, at least partly, away from the students. A computer properly set up allows the same teachers to face the class while manipulating the information on the screen. It could even be a touch screen but wouldn’t have to be. The IWB has no advantage here.

interactive whiteboard at CEBIT 2007

Readily available software will allow teachers to perform the same actions of drawing colored lines that the IWB does along with all of its other capabilities. Generally speaking, the IWB holds no advantage over a much less expensive projector and screen.

What about the advantages of having the teacher standing at the board gesticulating and interacting directly with the board? I can imagine that some teachers with really good showmanship skills could glean some benefits from this technique. They themselves might enjoy preforming in this manner. However, I believe that the students will benefit very little and, in the cases of less capable performers, not at all.

The second question requires looking at what Dr. Marzano reports. He claims that three features “inherent in interactive whiteboards” improve student achievement.

  1. The learner-response device, a handheld voting device or “clicker.”
  2. Use of graphics and other visuals to represent information.
  3. Interactive whiteboard reinforcers such as visual applause for the correct answer.

Of these three “inherent” features, the second two can readily be added to the simple projector and screen system that costs a small fraction of what an IWB costs. They are inherent only in computer-based projection systems, not in expensive IWBs. They require the same amount of teacher preparation in either case and should have the same pedagogical results.

Voting devices in the hands of each student cost extra no matter which system you use. They can be purchased without buying an IWB. So far, results strongly suggest that the appropriate use of voting devices in classrooms truly does improve average student achievement. The student responses are anonymous, and the aggregated responses appear as a bar graph for all to see and discuss. Every student participates.

In my opinion, all the benefits that Dr. Marzano presents can be achieved without using an interactive whiteboard.

Dr. Marzano goes on to explain the common errors made with IWB technology and also to explain that teachers must organize their content carefully if they wish to make the best use of the technology. He makes the important point that technology will not fix anything by itself but requires training and work. Otherwise, results can be worse with the technology than without.

The popularity of IWBs has forced educators to rethink the way courses are taught, and for that, we can be appreciative of their invention. New ideas that have come from classrooms using the technology have been trumpeted across the education marketplace by the manufacturers of IWBs because of the profits that they will gain from increased sales.

In my opinion, all the benefits that Dr. Marzano presents can be achieved without using an interactive whiteboard. Less expensive alternatives exist. The boards use up valuable classroom space and have a very high cost. If you gave each of the teachers in a school the money that might be spent buying (and maintaining) an IWB, would they spend it on one, or would they find better uses for the money? More to the point, if you gave them the alternatives of an IWB system or a projector along with the difference in cost to spend on other classroom material, which would they be most likely to choose?

In these days of declining school budgets, let’s spend our education dollars wisely.