Hybrid Education: The Interactive Class of Today and Tomorrow

Judith McDanielBy Judith McDaniel
Editor, Web-based Course Design

I’m learning several new things in the classroom these days, thanks to the opportunity and necessity of online teaching. At the university, every class is assigned a learning management system course site. It is used for all course reserve materials, and as a teacher, I have gradually expanded to using automatically graded quizzes, posting class news and information, and now requiring online discussions. Hybrid classes are those that go beyond using the course site as a bulletin board. Hybrid classes incorporate a significant amount of online learning and interaction along with the face-to-face component of the class.

I teach face-to-face classes at a large public university and I usually have about 100 students in a class. It’s easy for a student to hide in that setting. I don’t know all the names, and even with a seating chart, it is hard for me to call on the right student with the right name! They also don’t know each other, for the most part. A shy student could go through the entire class without ever making a public comment, saying hello to a fellow student, or interacting with me beyond submitting papers and taking an exam.
a group of people discussing; picture artistically blurred
That’s changed now. Every student in my class is part of a small online discussion forum of eight or nine. Each student is required to post in response to regular prompts from me. At least twice during the semester I schedule time for these discussion groups to meet face-to-face. So students not only know that Brad posted an opinion that contradicted or supported their opinions, but they know who Brad is when they sit next to him in class or pass him on campus.

For the most part, students love this kind of interaction. Out of perhaps 1000 students I have engaged this way, I can remember only two comments from students who did not want to be required to express and support an opinion that could be identified as theirs.

Encounters: Blended Learning Is Largely an Illusion

Encounters: ideas that go bumpIntroduction: This encounter begins with an idea, a “bump,” from Steve Eskow. It was originally posted as a reply to Lynn Zimmerman’s “Computers in the Classroom Can Be Boring.” Please participate in this encounter by posting a comment. I’ll append most or all of the comments to this page as they’re published. -js

steve_eskow80Steve Eskow, editor, hybrid vs. virtual issues, on 24 July 2009, said:

What Lynn is confirming, I think, is that blended learning is largely an illusion.

The “campus” is a collection of spaces designed to feature a standing and speaking “instructor” and a sitting and silent “student.”

The “lecture hall” is designed for lecturing, not for computers.

Again, the “classroom” is designed for a standing instructor speaking to sitting students.

Despite all attempts to to mute or end the lecture, it continues to be–overwhelmingly–the favored mode of instruction in our elite colleges. And it should be: Why pay distinguished scholars to teach and not listen to them?

Perhaps it is time to consider the possibility that the classroom and the computer are oil and water.

encounters: ideas that go bump

claude80Claude Almansi, editor, accessibility issues & site accessibility facilitator, on 25 July 2009, at 11:09 am, said:

“Blended learning” always reminds me of the mush I prepared in a blender, scrupulously following sadistic pediatricians’ instructions to wean my daughter. She contemptuously spat it out. Then our landlady asked me: “Have you tried that revolting stuff yourself?” and had hysterics when I did. Then she suggested tiny pasta with peeled and seeded raw tomato and some parmesan cheese and real olive oil. It worked.

By the same token, maybe computers still do have their place in the classroom, but a separate, not blended one. I once organized an intensive French workshop for which I’d made a wiki, with the precise purpose that students would not be distracted by note-taking during discussions and other active things. There were the active moments, then there were other moments when they wrote about these activities in the wiki, or did other writing assignments, like captioning videos. It worked too.

encounters: ideas that go bump

Steve Eskow, on 25 July 2009, at 2:19 pm, said:

Claude, suppose we added the video captured lecture to the blog and the wiki, and occasional web cam interactgions between teacher and student.s Is there something important lacking in this pedagogy that requires us to bring teachers and students to specially constructed buildings for face-to-face interaction?

(I like very much your gastronomic illustration of “blending,” and will steal it shamelessly. I may change it to what happens when you “blend” two splendid fluids, wine and water.)

encounters: ideas that go bump

Claude Almansi, on 25 July 2009, at 8:10 pm, said:

Replying to: Steve Eskow’s July 25th, 2009 at 2:34 pm comment:

Steve, for foreign language learning, I still believe that F2F can produce better results, as discussing in real time is part of using a language. But I left the wiki online (micusif.wikispaces.com so that the students who took part in the workshop could refer to it during their MA course. And others too: they can use the references to the materials we used and the activities we did with them, and even a link to some abominable snapshots I took with a webcam of what we wrote on flip charts. No videos: I don’t know how to. Had I lectured, I might have made an audio recording (did some of their discussions).

encounters: ideas that go bump

keller80Harry Keller, editor, science education, on 25 July 2009, at 11:11 am, said:

How many lectures have you attended that inspired you? What is the percentage? Most lectures I’ve attended would be just as good as pages in books.

Exceptions may abound. I was always engaged by Richard Feynman’s lectures. Perhaps, it was his engaging grin along with an infectious love of discovery and of explaining things so that his audience could comprehend. Still, the exceptions are rare.

Large lecture halls have been around for centuries. Maybe it’s time for them to give way to smaller venues and to social networking tools. My junior English literature classes typically had 3-5 students attending. Imagine having the professor (not a teaching assistant) almost to yourself.

I have sat in lectures by enough distinguished scholars. I’m talking about CalTech and Columbia. With few exceptions (e.g. Feynman), I could just as well as had a teaching assistant. Having distinction in scholarly affairs does not indicate lecturing talent. Great scholars are not always great teachers. Besides, they get paid for bringing in grant money and making the institution more famous. Undistinguished scholars (read assistant professors) are the ones who really get paid to teach.

So, yes, computers in the classroom take away from the interactive flavor that can be established by good teachers. Classrooms full of computers *look* boring. Computers at home or in the dorm room are another matter.

What will the future of instruction be? We’re in a state of extreme flux. The situation is too fluid to know for sure. It will include computers and the Internet. It will, for a long time anyway, include instructors. I predict that it will not include large lectures except as entertainment, which can be educating at times.

encounters: ideas that go bump

Steve Eskow, on 25 July 2009, at 2:34 pm, said:

Harry, if you were in charge of staffing for a new university, would you hire folks such as Richard Feynman and ask them to teach?
Richard Feynman
(I’m assuming that to take get faculty such as Feynman you’d have to offer them teaching loads no larger than five or six hours a week, right?)

Or would you not hire distingusiehd scholasr and researchers as teachers?

encounters: ideas that go bump

Harry Keller, on 25 July 2009, at 5:54 pm, said:

[@ Steve] Not ever having been a university administrator, I’m not certain what I’d do given the chance. I feel that the traditional role of institutions of higher education is being challenged. For many decades, students at Harvard, Yale, Stanford, et al. have discovered that their famous faculty is rarely seen by them.

These institutions perform two services. One is research and publication. The other is teaching. As much as I decry the University of Phoenix’s excessive concern with their bottom line, they have set out a model of the university solely as a teaching institution.

Universities have plenty of non-teaching researcher/publisher personnel who are called postdoctoral fellows. I was once a member of that tribe. Many professors view teaching undergraduates as a necessary evil they perform in order to hold a job at their chosen school.

The whole concept that undergraduate students will benefit from the crumbs that get scattered from on high makes little sense. What do they get for their high tuition? Mostly, they seem to get associations with their fellow students that will stand them in good stead in the future. The courses can be as good or better in other schools.

To answer your question, I would not be in charge of any part of a new university. If forced into it, I would have to understand fully the goals of that school before I could make such a decision.

It’s just as I harp on regarding science labs in secondary school. You shouldn’t do them until you know why you’re doing them. Teacher impose labs on students just because. Without clear reasons for having them, they’re a waste of time and money.

There are just too few Richard Feynman and Harry Gray types in the world to staff all of the universities that could use their services.

encounters: ideas that go bump

Claude Almansi, on 25 July 2009, at 8:10 pm, said:

Harry Keller’s July 25th, 2009 at 11:11 am comment. Re “I could just as well as had a teaching assistant” – when I had to take the history of the French language course in the 70’s, the professor was on sabbatical and his lectures were being read by his teaching assistant, who’d say things like “here the professor inserts a little joke:…” It was all the more zany as most other professors had agreed to have their lectures they repeated from year to year a) published as “polycopiés”; b) recorded on audio-cassettes, for students who could not attend lectures.

But like you, I also remember great lectures, like you: Jean Starobinski’s, George Steiner’s for instance. But thei impact was also due to the fact that they were combined with seminars where we could discuss with them.

encounters: ideas that go bump

Carrie HeeterCarrie Heeter, editor, games development, on 25 July 2009, at 4:22 pm, said:

Blended learning is the best!

I feel that my fully online courses finally became as good as or better than in person classes when I added one hour of synchronous time per week. My students report valuing the mix, claiming to enjoy it much more than fully online classes.

I never lecture during our precious hour. The online aspects of my blended courses include lots of mini-lectures (10 to 20 minutes of audio, often plus power point or video) and guest interviews (10 to 15 minute edited audio interviews with industry professionals), plus online readings. Individual and group project work also occurs outside of the hour “together.”

I use the hour to answer and ask questions. We often use polleverywhere,com to have small breakout discussions and come back and vote on an intriguing question. We negotiate changes in class assignments, and coordinate forming groups for group projects.

It would impair the quality of the student experience if I were not allowed to blend a dash of synchronicity.

encounters: ideas that go bump

Harry Keller, on 25 July 2009, at 5:58 pm, said:

[@ Carrie] You are reaching the perfect blend of blended instruction. You have figured out what instructors really can do best. You plan the course and then you execute it while making yourself the moderator of the discussions that you engender. The last part is critical for science and, I assume, for many other subjects as well.

Students should be full of questions raised by the curriculum you created. By having them discuss these questions among themselves with an expert helping to guide them, they’ll learn more than from a hundred hours of lectures.

encounters: ideas that go bump

jims80Jim Shimabukuro, editor, on 25 July 2009, at 8:00 pm, said:

Carrie, I think your definition of “blended” is unique. I believe most people would define “blended” as combinations of F2F physical meetings in a classroom and online activities such as participating in forums and logging in to webpages for readings. I also believe that many define “blended” as a smart classroom where instructor and students meet, F2F, and use the equipment to extend the learning environment to incorporate the web as well as social networks that allow all participants to communicate virtually. In some cases, the blended class replaces F2F meetings with online synchronous or asynchronous activities.

Then there are online classes that require a very small number of F2F physical meetings, sometimes as few as 1 or 2. I’m not sure exactly how to categorize these, but I think most would say these are online classes with minimal F2F requirements. Purists, though, might argue that even a single F2F requirement makes this a blended class. The point is that that requirement automatically excludes large numbers of students who cannot meet the F2F requirements. I tend to be a purist, but I’d be hard pressed to come up with a viable justification for my position.

IMHO, Carrie, your classes aren’t blended. They’re completely online but with synchronous requirements. Students and instructors can participate from anywhere without ever having to physically attend a required F2F session. I believe most online instructors require or at least encourage synchronous activities. For my completely online classes, I know that I always enjoy impromptu live interactions in the chat room that’s built into our university’s Sakai course management system. I drop in at times when I know many are online, working on assignments.

But I also know that, at least for my students, a synchronous requirement would be a huge stumbling block, negating the primary attraction that online has for them, which is the freedom to log in when it’s most convenient for them. My guess is that your population of students differs from mine, and this is why synchronous works for you and wouldn’t work for me.

encounters: ideas that go bump

Carrie Heeter, on 26 July 2009, at 6:31 am, said:

Jim,

Actually, my students are F2F together (in Michigan) for the in person part, although I am online, for our synchronous hour. Since my department currently does not offer an online curriculum, the students are physically on campus. I Skype and Breeze in to the group. For my Serious Game Design class, they meet in a lab. For the Design Research class, they meet in a classroom.

However, I do entertain a mixed blended mode for those who live relatively far from campus. Students have the option of coming in person, or coming electronically.

It depends on the class composition each semester, but typically either all or most are F2F in the traditional sense, except that the instructor telecommutes.

C

encounters: ideas that go bump

Jim Shimabukuro, on 26 July 2009, at 8:05 am, said:

Thanks for the clarification, Carrie. I should’ve remembered this from your earlier articles Online Hybrid as Asynchronous, Co-present, and Remote and Adventures in Hybrid Teaching: The First Day Is the Hardest. Your courses are, indeed, unique. Still, the fact that you’re in San Francisco and the students are in Michigan tells me that the course is theoretically fully online — and the only major physical difference with other online classes is that the students happen to regularly gather in the same place at the same time, F2F, for sessions. They could just as easily be scattered throughout the world for instruction to occur, with their peer-to-peer interactions occurring virtually instead of F2F. However, I do realize that the students’ in-person interactions on site are qualitatively different from virtual interactions.

encounters: ideas that go bump

Harry Keller, on 26 July 2009, at 1:16 pm, said:

Carrie, I still think you’ve got the right idea. The tools may be incomplete, but the direction is good. The real advantage for young people to go to universities lies in getting away from their home towns, meeting diverse people, making friendships that will be useful in the future, and stuff like that. As our network tools mature, those goals also may be achievable in online settings.

The courses are just an excuse these days because you can learn course content without “being there.” You may even learn it better.

I went to an atypical school and have to carefully avoid using my own experience as a guide most of the time. I did not obtain the advantages I listed above because: I lived at home; everyone was a nerd and most were white males, and I maintained contact with none of my schoolmates. I am ready to be corrected if I have misread the more usual university environment.

All Learning Is Hybrid Learning: The Idea of ‘The Organizing Technology’

By Steve Eskow
Editor, Hybrid vs. Virtual Issues

Our vocabularies conceal as well as reveal, our conceptual tools often build walls where we need windows.

Consider the instruction on college campuses prior to the arrival of the Internet: a hybrid made up of various forms of reading, writing, listening, making — learning technologies all. And the forms of those learning technologies were, and are, varied and blended: “listening” and “speaking” include forms as diverse as the mass lecture, the small group discussion, the individual tutorial.  “Reading”: in the library, that old great technology, or on the lawn, or in one’s dorm room. And the hands-on lab. And bulletin boards. And of course, more recently, the media technologies that could bring in distant lecturers or music or drama via radio, television, film, 35mm slides . . .

uh_manoaThe campus has always been the scene of blended learning.

However, the master technology — what I’ll call “the organizing technology” — is the one that is usually unremarked and unnoticed, yet it sets the terms and conditions for all the others. And that technology is, of course, the “campus” itself: a piece of real estate in a particular geography; and a set of buildings whose shape and environment allowed or disallowed what sorts of instructional activities could go on within them.

And, of course, the master limitation of the campus was its setting in a particular space: only those who were invited to that space, and whose life conditions allowed them to accept the offer, could study at the college, could benefit from all the other technologies of instruction and learning that it housed.

International education and service-learning  support the case, not refute it. If you wanted to learn in a workplace, or a community agency, or another country, you had to leave the campus for that kind of “blended” learning. Such forms of experiential learning do not “blend” with the campus, but require leaving it. And, of course, such episodes away from “campus” had to “blend” with the rhythms and routines set by the master technology, the campus: fitted into a “semester,” or a spring or summer break.

acer_manoaThe search for ways to avoid the restraints and limitations of the “campus” are almost as old as the campus itself: the search for a university without walls includes university extension and its various forms: circuit-riding teachers; correspondence study; instruction by radio and television.

Distance learning is the negation of place-bound learning.

So what is being called “hybrid” or “blended” learning is the addition of Internet-based learning to the other learning technologies available to the campus-based student. The organizing technology, the master technology, of such hybrids is the campus, and students must live with the limitations as well as the benefits imposed by a particular piece of geography and the buildings erected upon it.

The discussion, then — the argument — is not between the champions of “blended” learning and those who propose all-online learning.

The struggle is between learning defined and organized by one technology — the “campus” — and another — call it “cyberspace” or “Internet” for now — that wants to exploit the possibilities of a technology that frees instruction and learning from the traditional constraints of space, place, and time.

And “blended” learning continues the hegemony of the campus: it does not end it.

Hybrid vs. Completely Online

It isn’t a matter of online or F2F, but, rather, completely online or hybrid. On one side is Eskow, who argues for completely online instruction, and on the other are Zimmerman and Heeter, who argue for a hybrid approach that includes both online and F2F strategies. Heeter’s version of F2F, though, combines F2F and online participants in synchronous sessions so it’s technically a hybrid variation. Please join this discussion by posting your comments at the end of any of the articles listed below. If you’d like to publish a longer piece on this topic, email a copy to Jim Shimabukuro at jamess@hawaii.edu

esk_zim_hee2a
The 375-Billion Dollar Question. And the New Agora by Steve Eskow
Access: The New Imperialism? by Lynn Zimmerman
The Campus: The Old Imperialism? by Steve Eskow
Steve Eskow: An Open E-University
Adventures in Hybrid Teaching: The First Day Is the Hardest by Carrie Heeter
Online Hybrid as Asynchronous, Co-present, and Remote by Carrie Heeter
Hybrid, Online, or F2F – It Depends by Lynn Zimmerman
It Depends ­– On the Economics of Education by Steve Eskow

It Depends ­– On the Economics of Education

By Steve Eskow
Editor, Hybrid vs. Virtual Issues

Lynn (“Hybrid, Online, or F2F – It Depends“), as you and Carrie (“Online Hybrid as Asynchronous, Co-present, and Remote“) and all of us agree: it depends. And perhaps it depends on some matters you haven’t mentioned.

For example, it depends on whether your students can get to campus, have the auto or the bus fare, have the baby sitter or husband who will babysit. Those who can’t may take their graduate study in an all online program.

You’re a researcher, Lynn, so I can ask this: Is it possible that the agreement you report – your students and you having similar opinions in favor of hybridity – is a result of their clear awareness of what you’d like them to think? Would they give me the same opinions you get if you weren’t in the room? If I were your student and clearly aware of your views, I don’t think I’d want to risk offending you by suggesting that I’d just as soon have all the sessions online.

eskow_feb09I’m a bit troubled by your frequent references to students who are better at expressing themselves orally than in writing. I’m not sure the best pedagogic response to that common feeling among students is to go with it. Perhaps those students weak in writing are those most in need of more practice.

Increasingly we hear of students resisting buying the required textbooks and, crucially, resisting reading them. And I hear of teachers in this age of student evaluations who react to this resistance by respecting it: less reading and writing, in an age where the new technologies put a premium on the reader (of blogs, if nothing else) and the writer (of blogs, if of nothing else). Might we as a profession need to take a stand on more writing in academic instruction?

As I’ve indicated, my own work is in the poor countries and is influenced by the economics of building-based education as well such other social impacts as the disruption of communities. I’d be willing to bet with you, Lynn, that as the economic situation in the US worsens we’ll experience lots less resistance to technology-mediated education by taxpayers, teachers, and students. Those buildings your students come to are a technology that costs millions to construct and maintain.

It does indeed depend.

Hybrid, Online, or F2F – It Depends

lynnz80By Lynn Zimmerman
Editor, Teacher Education

In her articles, “Adventures in Hybrid Teaching: The First Day Is the Hardest” and “Online Hybrid as Asynchronous, Co-present, and Remote,” Carrie Heeter addressed the issues that face teachers and students in a hybrid classroom, including technical, personal, and pedagogical. How the classroom environment is shaped by these issues is summed up in Carrie’s response to a comment by Steve Eskow, which appeared in “The Campus: The Old Imperialism?” Carrie said, “It depends.”

Her account of the issues and reader responses to her articles highlights the complexity of online versus face-to-face teaching and combinations thereof. In any classroom environment the technical, personal, and pedagogical issues are interconnected, making “it depends” a legitimate answer. For example, questions of whether live instruction is less demanding than online depend on the goals and objectives of the course; what kind of technology the teacher and students have access to; and the personal circumstances, personalities, attitudes, and motivations of the students and the teacher.

lynn2009febA graduate course that I teach, Multicultural Education, provides an illustration of this interconnectedness. The students are full-time teachers, and the course is offered in the evening at a regional campus. The course has evolved from a face-to-face class using one online discussion a semester to a hybrid using asynchronous discussion boards for student interaction online as well as face-to-face meetings. The students and I both agree that the hybrid class allows for options and opportunities to engage and interact in different ways.

The online part of the course, as others have mentioned, gives my very busy students an opportunity to engage actively in class without having to drive anywhere. Because it is asynchronous, they can also do it at their convenience, within parameters that they as a group agree upon. Because the forums are written and not oral, it gives those students who are comfortable with and good at writing a chance to engage the material in a different way and at a different level than face-to-face offers. Some of these students even try to engage their classmates more actively in the discussion. However, some of the students write enough to fulfill the assignment requirements and do not go beyond that.

The face-to-face format offers advantages as well. First of all, there are some students who are better at expressing themselves orally than in writing. Face-to-face discussions give them the chance to engage effectively with the materials and with each other. Face-to-face also seems more open to spontaneity. Perhaps I feel this way because I am a fairly good discussion facilitator. I watch faces and listen to tone of voice. I listen to what is being said and what is not being said, and I guide the discussion accordingly, creating more flow than I often find in my students’ written online discussions. As with the online assignments, some students participate more fully than others, despite my attempts at engaging all the students.

(I can hear someone out there saying, “You take care of the issue of oral discussions by giving your students the opportunity to have them online. Let’s save that discussion for later.”)

educating_net_genIn their essay “Preparing the Academy of Today for the Learner of Tomorrow” in Educating the Net Generation (an e-book), Hartman, Moskal, and Dziuban (2005) conclude that what constitutes good teaching practice is universal. “Students believe that excellent instructors:

  • Facilitate student learning
  • Communicate ideas and information effectively
  • Demonstrate genuine interest in student learning
  • Organize their courses effectively
  • Show respect and concern for their students
  • Assess student progress fairly and effectively” (section 7).

I think that hybrid classes serve as one example of good teaching practice because, in order to meet the needs of all of our students, we need to offer them as broad a learning environment as possible.

References

Hartman, J., Moskal, P., and Dziuban, C. (2005). Preparing the academy of today for the learner of tomorrow. Educating the Net Generation. Retrieved February 3, 2009 from http://www.educause.edu/Resources/EducatingtheNetGeneration/PreparingtheAcademyofTodayfort/6062

Online Hybrid as Asynchronous, Co-present, and Remote

heeter80By Carrie Heeter
Editor, Games Development

[Editor’s note: The following article was submitted as a reply to a comment by Steve Eskow, which appeared in “The Campus: The Old Imperialism?” Eskow asked, “I wonder how Carrie Heeter feels about hybrid learning.”]

“It depends” is a cop out but also usually true. A major factor in deciding whether or not to be together in the same room is how motivated students are not to have to come to campus every week to be in class. I have found that full-time students who are enrolled in an on-campus program are most resistant to fully online classes. They are used to and enjoy the presence of fellow students, and they have organized their lives to be able to go to classes. The familiarity of in-person togetherness overshadows potential benefits of fully online learning. Those exact same individuals welcome a fully online summer section, enabling them to go home (or anywhere else) for the summer but still complete requirements toward their degree.

Students who live a long distance from campus, those with full-time jobs, and parents of young children are much more likely to welcome a class that they can attend from home. Here, too, the convenience of fully online outweighs perceived and actual limitations of technology.

I would like to add a distinction regarding online class sessions. They take three different forms: asynchronous, synchronous-physically present (co-present), and synchronous-but-online (remote). Each has different teaching affordances. Physically present requires a building.

As a teacher, quality of teaching and learning is another critical factor. I live in San Francisco and teach at Michigan State University. So it is a given that my students are going to have a distant professor. I get to decide whether to teach fully online, to require them all to go to an on-campus classroom almost like a “normal” in-person class, or to do something hybrid (asynchronous, co-present, or remote).

For eight years I exclusively taught fully online. Then I started adding an hour of optional “in-person” time huddled around a conference phone in a conference room. I didn’t know exactly what to do with that hour, but it seemed to add something the students had been missing. Then I had some students who didn’t want to go to campus so about a third attended via free conference.com audio and Breeze for PowerPoint, and two-thirds were physically together in the conference room, also linked by Breeze and an audio conference call. This mixed mode is a bit bizarre but meets both the co-present and remote students’ needs.

This fall I taught an in-person class that met in a classroom, live, three hours every Wednesday night. The only reason this happened is that I stepped in to teach this already scheduled class at the last minute. But I learned a huge amount trying to figure out how to make three hours of live class vitally interesting with a Skyped in virtual professor. It helped me better understand what to do with my live student time.

My current best practice thinking is a hybrid solution. When I am providing linear information, I can offer a much better learning experience if I write documents, craft PowerPoint presentations, and record audio. I do that for mini-lectures, content modules, and introducing assignments. I also package guest interviews with industry professionals. If I want every student to participate, we do it asynchronously (via blogs or uploading project reports).

I use synchronous time for:

  • Any questions? (clarifying assignments and concepts works better when everyone is live)
  • Breakout small group discussion or activity during class period, followed by synthesis and full class discussion
  • Quick review (Q&A – with me doing the Q)
  • Thought provoking questions (students volunteer answers, and I sometimes call on random people)
  • Student presentations to the class

Because my class this semester turns out to be entirely comprised of on-campus students, everyone  – except for me  – is in the classroom. Technologically, everything I am doing right now could immediately accommodate remote students. But I don’t have any who want that. At the beginning of a semester, I start with a student survey, to help me decide how to offer the class.

Adventures in Hybrid Teaching: The First Day Is the Hardest

heeter_upside80By Carrie Heeter
Guest Author

Monday was the first day of the semester, and Monday night, 6:30 to 7:20, is the live component of hybrid TC841, my graduate design research class. Hybrid means a third of class time happens in person, and two-thirds online at the students’ convenience.

This is the first year my department (Department of Telecommunication, Information Studies, and Media at Michigan State University) actually scheduled a class meeting time (yay!), meaning I did not have to begin by finding a time when every enrolled student was available to come to class. In prior years after I found a day and time every student could attend, we would squeeze into the GEL (Games for Entertainment and Learning) Lab conference room.

In spring 2009, we had an actual scheduled time AND place. Room 161 Comm Arts. The room has a projector. What luxury.

My department very generously lets me telecommute, but they do not consider it their responsibility to support my lack of physical presence in Michigan. So, as of Monday morning, I did not yet know how I was going to get to class from my office in San Francisco.

I saw that two students enrolled in TC841 had been my students in a class I taught in fall. Both had been gone over break so I waited to contact them until they returned. At 12:32 Sunday night, I emailed them to ask, “Do either of you have a laptop you would be willing to bring to class tomorrow night, to Skype me in?”

heeter01There was no answer when I got to the office at 8am California time. By 9am, I received a “sure!” email from YoungKim. I proposed we start trying to connect at 6, before the 6:30 class.

At 6:08pm Michigan time, I received an incoming Skype call. (Yay!) With some fumbling, my audio worked. He figured out how to connect to the classroom projector, and logged in to and opened Breeze, the TC841 blog, and ANGEL in separate browser windows. I got video of the class via YoungKim’s Skype.

My tablet PC was running Breeze for video (not audio). My desktop PC was running Skype for audio but no video (using a handheld mic) and a second Breeze connection as well as the blog and ANGEL.

Five minutes before class started, Breeze failed on the tablet PC, meaning they lost my video. Reconnecting never worked. My only connected camera was the laptop. But the Skype connection was to my desktop. Video of me was not going to happen.

I had forgotten that the last time I used Skype was showing it to Sheldon on his new laptop, and that while playing around I had turned my image upside down. So most of the class only saw me as a small upside down still image in the Skype window. I’m afraid to go check what I might have been wearing.

Students were still arriving, so some never saw me on video at all. I joked that I hadn’t had time to brush my hair but would be ready for video next week. It is unusual to be able to see the class when they can’t see me. Much better than not seeing them, that’s for sure. When one student walked into the classroom 10 minutes late, he entered a room with 13 students sitting at tables, looking at a projection screen. A disembodied voice (me) said, “Welcome to TC841! The students here are pretending there is a professor.”

Half an hour into class, one of my cats pried the office door open (which I had closed to keep them out). After meowing disruptively for a bit, she jumped onto my keyboard, switching the Breeze window to a mode I’ve never seen before, one where I could not control Breeze or change to any other windows on my computer. (Why would there be a “switch to larger than full screen and freeze all controls” special keystroke command? Just to give cats disruptive power, I think.) At that same moment a student who had logged in to Breeze (as I had proposed they do) took over Breeze and was playing around, resizing his video window, eliminating the class’ and my view of the PowerPoint.

After fumbling for a minute, I quit Breeze (command Q), went to the blog, and opened the PDF handout I had posted of the PowerPoint so I could know what else to talk about. Class moved into a lively discussion about “sampling” methods used in research about media design, and ended on time.

A good time was had by all.