Interview with Bert Kimura: TCC 2009 April 14-16

Jim ShimabukuroBy Jim Shimabukuro
Editor

The following ETC interview with Bert Kimura, coordinator of the annual TCC (Technology, Colleges and Community) Worldwide Online Conference, the longest running virtual conference, was conducted via email on April 7-8, 2009. Dr. Kimura, a professor at Osaka Gakuin University, orchestrates the completely online event from Japan. The theme of the 14th annual conference is “The New Internet: Collaborative Learning, Social Networking, Technology Tools, and Best Practices.” It will be held on April 14-16, 2009. TCC is a conference designed for university and college practitioners including faculty, academic support staff, counselors, student services personnel, students, and administrators.

Question: What’s the theme of this year’s conference and, more specifically, why did you choose it?

The Internet world is abuzz with social networking and Web 2.0 technologies and, recently, its impact on teaching and learning. We thought that this focus would be appropriate for faculty along with what their colleagues have been doing with these technologies in their (i.e., the early adopters’) classrooms.

TCC coordinators pay attention to the Horizon Report published annually by the New Media Consortium and EduCause. Two years ago, the report cited social media as a technology to have short term impact on teaching and learning.

bert_kimura2Question: What are the primary advantages of online vs. F2F conferences?

1. Ability to “attend” all conference sessions, including the ability to review sessions and content material.
2. No travel expenses or time lost from the workplace.
3. No need to obtain travel approval and submit complex documents to meet administration and/or business office requirements.

Question: What are some innovative or new features that you’ve added to TCC?

1. Live sessions have made the conference alive, i.e., people seem to like knowing that others are doing the same thing at the same time. Through these sessions they can interact with each other through the “back door,” a background chat that is going on simultaneously; this is the same as speaking to your neighbor when sitting in a large plenary session at a conference. Additionally all sessions are recorded and made exclusively available for review to registered participants for six months.
2. Collaboration with LearningTimes. The LearningTimes CEO and president are very savvy technically and hands-on, and they understand how educators work, how tech support should be provided, and they provide an excellent online help desk to conference participants, especially presenters. Their staff support responds quickly and accurately to participant queries. They also respond graciously and encouragingly to those with much less technical savvy.
3. Paper proceedings (peer reviewed papers). We believe that this is one way to raise the credibility of this event and make it accessible to a broader higher education audience. Research institutions still require traditional (and peer reviewed) publications for tenure and promotion. However, by publishing entirely online, we also promote a newer genre. Proceedings can be found at: http://etec.hawaii.edu/proceedings/
4. Inclusion of graduate student presentations. We feel that we need to invest in the future and that TCC can also become a learning laboratory for graduate students. Grad students, especially if they are at the University of Hawai`i, may have much greater difficulty in getting to F2F conferences than faculty.

Question: What’s the secret to TCC’s success?

1. Great collaboration among faculty, worldwide, to bring this event together. We have over 50 individuals that assist in one way or another — advisory panel, proposal reviews (general presentations, e.g., poster sessions), paper proceedings editorial board, editors (writing faculty that review and edit descriptions), session facilitators, and a few others.
2. Quality of presentations — they are interesting, timely, and presented by peers, for and about peers.
3. Continuity and satisfaction among participants. Our surveys (see Additional Sources below) consistently show very high rates of satisfaction. We have managed to persist, and TCC is recognized as the longest running online (virtual) conference.
4. Group rates for participation — i.e., a single charge for an entire campus or system.
5. TCC provides a viable professional development venue for those that encounter difficulty with travel funding.

Question: What are the highlight keynotes, presentations, workshops, etc. for this year’s conference?

See tcc2009.wikispaces.com for the current conference program, presentation descriptions, etc. For keynote sessions, see http://tcc2009.wikispaces.com/Keynote+sessions

tsurukabuto_kobe
“Sakura in early morning. Taking out the trash was pleasant this morning.”
iPhone2 photo (8 April 2009) and caption by Bert Kimura. A view of cherry
blossoms from his apartment in Tsurukabuto, Nada-ku, Kobe, Japan.
See his Kimubert photo gallery.

Question: What’s the outlook for online conferences in general? Are they growing in popularity? Will they eventually surpass F2F conferences? If they’re not growing or are developing slowly, what are some of the obstacles?

At the moment, I’m not sure about the outlook — there are more virtual individual events or hybrid conferences, but not many more, if any, that are entirely online. One thing that is clear is many established F2F conferences are adding or considering streaming live sessions. Some openly indicate that a virtual presentation is an option.

The biggest challenge is the view that online events should be “free,” i.e., they should use funding models that do not charge participants directly. For an event that is associated with a public institution such as the University of Hawai`i (Kapi`olani Community College), it is impossible to use “micro revenue” funding models because institutional business procedures do not accommodate them easily.

Likewise, there is no rush among potential vendors to sponsor single online events. I have been talking with LearningTimes, our partners, to see if a sponsor “package” might be possible, where, for a single fee, a vendor might be able to sponsor multiple online conferences.

Even with 50+ volunteers, a revenue stream is vital to assure continuity. We operate on a budget that is one-twentieth or less of that for a traditional three-day F2F conference. Without volunteers, we could not do this.

Question: What are the prospects for presentations in different languages in future TCC conferences? If this is already a feature, has it been successful? Do you see it growing?

At the moment and with our current audience, there has not been an expressed need for this. However, if we were to target an event for a particular audience (e.g., Japan or China), then we would need to provide a support infrastructure, i.e., captioning and/or simultaneous interpretation.

On the other hand, the Elluminate Live interface that we use for live sessions does allow the user to view the interface and menus in his native language. Elluminate is gradually widening its support of other languages. Having experienced the use of another language interface, Japanese, I find that it makes a big difference to see menu items and dialogue boxes in your native language.

Question: Tell us about your international participants. Has language been a barrier for their participation?

– So far language has not been a challenge. It might be that those who suspect that it will be don’t register. Some, I think, see this as an opportunity to practice their English skills.
– International participants are much fewer in number (less than 10 percent). We’ve had presenters from Saudi Arabia, UK, Scandinavia, Brasil (this year’s keynoter), Australia, Japan, Sri Lanka, Canada, Israel, Abu Dabi,  Greece, India, as well as other countries.
– In some regions such as Asia (Japan is the example that I’m most knowledgeable about) personal relationships make the difference in terms of participation. On the other hand, it is difficulty for a foreigner, even if s/he lives in the target country, to establish personal networks. I have been able to do this gradually over the past seven years — but it is still, by far, not enough to draw a significant number (even with complimentary passes) to the event. In Japan, it also coincides with the start of the first semester (second week of classes) and, consequently, faculty are busy with regular duties. If we were to hold this event in the first week of September, the effect would be the same for the US. We would have difficulty attracting good quality presentations and papers that, in turn, will draw audiences to the event.

Question: What’s in the works in terms of new features for future conferences?

– Greater involvement with graduate students as presenters and conference staff. It provides TCC with manpower and, at the same time, TCC serves as a valuable learning laboratory for students.
– Events, either regional or global, on occasion, to keep the community interacting with one another throughout the year.
– Some sort of ongoing social communications medium to keep the community informed or to share expertise among members on a regular basis (e.g., a blog, twitter, etc.)

[End of interview.]
_________________________
The official registration period for TCC 2009 is closed, but you can still register online at https://skellig.kcc.hawaii.edu/tccreg
The homepage for the event can be found at http://tcc.kcc.hawaii.edu

Additional Sources: For additional information about the annual TCC conference, see the following papers presented at the 2006 and 2008 Association of Pacific Rim Universities (APRU) Distance Learning and the Internet (DLI) conferences at Toudai and Waseda: Online Conferences and Workshops: Affordable & Ubiquitous Learning Opportunities for Faculty Development, by Bert Y. Kimura and Curtis P. Ho; Evolution of a Virtual Worldwide Conference on Online Teaching, by Curtis P. Ho, Bert Kimura, and Shigeru Narita.

All Learning Is Hybrid Learning: The Idea of ‘The Organizing Technology’

By Steve Eskow
Editor, Hybrid vs. Virtual Issues

Our vocabularies conceal as well as reveal, our conceptual tools often build walls where we need windows.

Consider the instruction on college campuses prior to the arrival of the Internet: a hybrid made up of various forms of reading, writing, listening, making — learning technologies all. And the forms of those learning technologies were, and are, varied and blended: “listening” and “speaking” include forms as diverse as the mass lecture, the small group discussion, the individual tutorial.  “Reading”: in the library, that old great technology, or on the lawn, or in one’s dorm room. And the hands-on lab. And bulletin boards. And of course, more recently, the media technologies that could bring in distant lecturers or music or drama via radio, television, film, 35mm slides . . .

uh_manoaThe campus has always been the scene of blended learning.

However, the master technology — what I’ll call “the organizing technology” — is the one that is usually unremarked and unnoticed, yet it sets the terms and conditions for all the others. And that technology is, of course, the “campus” itself: a piece of real estate in a particular geography; and a set of buildings whose shape and environment allowed or disallowed what sorts of instructional activities could go on within them.

And, of course, the master limitation of the campus was its setting in a particular space: only those who were invited to that space, and whose life conditions allowed them to accept the offer, could study at the college, could benefit from all the other technologies of instruction and learning that it housed.

International education and service-learning  support the case, not refute it. If you wanted to learn in a workplace, or a community agency, or another country, you had to leave the campus for that kind of “blended” learning. Such forms of experiential learning do not “blend” with the campus, but require leaving it. And, of course, such episodes away from “campus” had to “blend” with the rhythms and routines set by the master technology, the campus: fitted into a “semester,” or a spring or summer break.

acer_manoaThe search for ways to avoid the restraints and limitations of the “campus” are almost as old as the campus itself: the search for a university without walls includes university extension and its various forms: circuit-riding teachers; correspondence study; instruction by radio and television.

Distance learning is the negation of place-bound learning.

So what is being called “hybrid” or “blended” learning is the addition of Internet-based learning to the other learning technologies available to the campus-based student. The organizing technology, the master technology, of such hybrids is the campus, and students must live with the limitations as well as the benefits imposed by a particular piece of geography and the buildings erected upon it.

The discussion, then — the argument — is not between the champions of “blended” learning and those who propose all-online learning.

The struggle is between learning defined and organized by one technology — the “campus” — and another — call it “cyberspace” or “Internet” for now — that wants to exploit the possibilities of a technology that frees instruction and learning from the traditional constraints of space, place, and time.

And “blended” learning continues the hegemony of the campus: it does not end it.

Ineffective Use of Computers in Schools

Harry KellerBy Harry Keller
Editor, Science Education

On Tuesday, December 9, 2008, the New York Times columnist David Brooks wrote, “Obama wants to put more computers in classrooms, an old idea with dubious educational merit”[1].

It’s true that people have been putting computers in classrooms for many years. It’s also true that the impact of these computers has often been less than wished. However, neither of those facts tell us that we should stop. Rather, they tell us to review how and why computers are being used in those classrooms.

In my own visits to schools across the country, I have seen those computers being both underutilized and over-utilized. In some schools, the computers sit idle while traditional instruction continues. Occasionally, students are allowed to use the computers, and they get to use the standard business tools available such as spreadsheets and word processors. Sure, it’s nice that the students are learning to use those tools, but are they helping students learn their subject? I think not.

In other schools, I’ve seen computer rooms fully booked so that some teachers are unable to use them at all for their students. Upon inquiry, I discovered that math and English classes have priority because of high-stakes testing. The computers have various programs on them that drill the students on concepts required on those tests. In my opinion, these schools are wasting a valuable resource.

Computers slowly and quite certainly have revolutionized many businesses. Lawyers, among the last to succumb, now cannot live without their word processors with the ability to rewrite accurately, insert boilerplate, and check spelling and grammar. Software has been created to support the advances in productivity that we’ve seen in many industries. So, what’s the matter with education?

keller04The larger class sizes we see in schools are not the result of improved worker productivity; they’re caused by budget shortfalls. Clearly, computers have not improved teacher productivity. Students aren’t learning better. Just look at any number of international measures of student success in mathematics and science. We (the United States) are losing.

At least in traditional classrooms, neither the quantity nor quality of product has improved in this age of technology. Charter schools are making some headway mostly because their employees work multiple job descriptions and long hours. Generally, online education works because students self-select based on study skills, and teachers have tools to allow them to have slightly larger numbers of students. Those tools come with “learning management systems” (LMS) that online schools use to handle administration of classes.

To be fair, the United States has over 50 different sets of standards for education and administers those standards from a very large number of individual school districts. That fact makes creating software usable across the entire country quite difficult. Turkey has committed its education system to online learning and doesn’t have the same problems. The software I’ve seen from Turkey is first-rate and shames our own home-grown efforts.

If we don’t get moving on real innovation in education right now, we may find our children learning from online schools headquartered in Turkey, Israel, and Singapore quite soon. Teachers, like factory workers, will see their jobs disappear overseas.

Instead of waiting, as the automobile industry did, until it’s too late, begin today by merging the various state standards, requiring teachers to use good computer-based learning tools, and having our federal government support innovation that uses technology to make a real difference and that’s not just drill repackaged or textbooks converted to online format with animations and sound or other similar old methods with new facades.

An Interview with Terry Anderson: Open Education Resources – Part I

boettcher80By  Judith V. Boettche

This is my first experience with doing a formal blog posting, although it has been on my list for a while. Jim Morrison suggested that this format, the new blog area for Innovate, might be a good way to more quickly share a recent interview on open education resources with Terry Anderson, director, Canadian Institute for Distance Education Research, and one of the keynoters at the 14th Annual Sloan-C International Conference on Online Learning in Orlando, Florida, on 4 November 2008. Terry’s keynote title was “Social Software and Open Education Resources: Can the crowd learn to build great educational content?

One of my goals in going to the conference was to interview Terry about his perspectives on open education resources, and I was not disappointed! Terry was very gracious in meeting me over lunch the day of his keynote in the Caribe Royal restaurant. We had a broad-ranging conversation that included his personal experiences with making the book, The Theory and Practice of Online Learning, now in its second edition, freely available on the web. But more on that later.

So here goes. I hope you enjoy it!

terry_andersonJB: Terry, the abstract for your keynote emphasizes the promise of open education resources (OERs) to radically reduce the cost of educational content production and availability. Yet you seem to indicate that educators are not making much use of these resources. Why not?

TA: I don’t think that the availability of OERs has had much impact as yet. Lots of people download content, but how many people use it for serious academic work?

JB: Why do you think that is? What do you think has to happen before the adoption of OERs becomes more widespread and thus more of a force in keeping educational content costs down?

TA: I think there are two issues in the adoption and use of OERs: credentialing and the social support of learning experiences.

People work hard when they are motivated, and most people are motivated by credentialing or earning some kind of a certificate. What is needed for broadening the impact of open educational resources is to provide a pathway for credentialing. For example, with the open courseware from MIT, they provide the courseware resources, but no credentialing. It is up to other institutions to provide the pathway to credentialing. For example, at Athabasca University, a significant number of our Athabasca courses have what we call a “challenge alternative.” This means students can elect to writing an equivalent final exam or completing the final requirements of a course — without actually taking the course.

The second issue is that of social support. Many students find it difficult to learn on their own independent of a social environment. They like to struggle and engage with other learners as they learn. So one of our future tasks is likely to focus on developing educational experiences that include interaction with other students. For example, a learning experience that says, “Go to this site and do this with others who have started at about the same time.”

JB: What about the financial model for OER? How is this going to work? How do we ensure that people with expertise, talent get some compensation for their time and resources?

TA: What we have here, I think, is the same issue that exists with television, music and other creative industries. I think that micropayments are one approach that will work. We see this in the model from Apple with iTunes. Rather than buying a whole album, people select and pay 99 cents for one track of a CD. We need to experiment with additional different models that include reaching out with micropayment models to the long tail of the net —where there are millions of people on line today. We need to begin doing more looking out beyond the 200 or so million people in the U.S.

terry_anderson_sbJB: What about faculty members? Is the micropayments model going to be important for them?

TA: For many faculty it is not an issue. Even today, writing educational materials generally does not mean a lot of money coming back to faculty. And it does not matter as faculty are paid by the state or by the institution! Faculty may dream about writing a textbook that becomes a nationwide top seller, but it doesn’t happen very often.

I think we should move away from a production model where textbooks are written by one or two superstars to a production model with a much larger group of folks. Or move to a co-production model such as we do for research journals.

[Note: Terry’s thoughts on content production models made me think about the Wikipedia model. Maybe we should consider a Chemistry or Physics Resources Wikipedia? -JB]

JB: Terry, what bout the current costs of textbooks and educational materials. Are the costs for educational materials really a big deal?

TA: It really depends a great deal on where you are. When I am working on my campus I have access through our institution’s library database agreements to almost any resource I am interested in using. And this is the same for most of my colleagues in the academic community. So, we start to forget that materials may not be similarly “available” to others. If you go to Africa where the tuition is $45, and the libraries do not have access to content and the textbook is $90 to $100, it’s a very big deal!

JB: Let’s return to the question in the subtitle of your keynote presentation. Terry, do you think the “crowd” can learn to build great educational content?”

TA: Oh, I think “yes!” A colleague and I have been working on a book that is in a long gestation period. The book focuses on the “three aggregations of the many.”

The third “aggregation” is the collective, which is the “crowd.” A lot of people are using the net for many purposes. As they are doing this, they are all leaving traces of their activity, explicitly by voting or buying or doing something; or implicitly by which sites they are visiting and how long they stay on a site. Data mining and data capture techniques include tools that match what some people are doing with what other people are doing with some automatic filtering going on. We are at the early stages of that. Collectives are being used as learning resources without enrolling the class. This means if you use the net fairly frequently, it will reward you.

[Continued in Part II]